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- Tasks: Manage customer onboarding and enhance client experiences on our innovative ESG platform.
- Company: Join a leading ESG technology company with a focus on sustainability.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the ESG space while supporting clients on their journey.
- Qualifications: Experience in customer support and strong communication skills required.
- Other info: Dynamic team environment with a focus on client engagement and satisfaction.
The predicted salary is between 61000 - 61000 £ per year.
A leading ESG technology company is seeking an Onboarding Associate to join its client-facing team. In this role, you will manage customer onboarding, support engagement and enhance client experiences on the platform.
Ideal candidates will have experience in customer support, strong communication skills, and a background in Private Equity or ESG. This position is based in London with a hybrid working arrangement. The salary range is £61,000 annually.
Onboarding Specialist – ESG SaaS (Hybrid London) employer: Novata, Inc.
Contact Detail:
Novata, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Specialist – ESG SaaS (Hybrid London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the ESG space on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see how your experience aligns with their mission, especially in customer support and ESG.
✨Tip Number 3
Showcase your communication skills during interviews. Practice explaining complex concepts simply, as this is key in onboarding roles. We love candidates who can make things easy for clients!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Onboarding Specialist – ESG SaaS (Hybrid London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and any relevant background in Private Equity or ESG. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about onboarding and how you can enhance client experiences on our platform. Let us know what excites you about working with us at StudySmarter.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Novata, Inc.
✨Know Your ESG Stuff
Make sure you brush up on your knowledge of Environmental, Social, and Governance (ESG) principles. Familiarise yourself with current trends in the ESG space, especially as they relate to Private Equity. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you've excelled in customer support. Think about specific situations where you resolved issues or enhanced client experiences. This will help demonstrate your ability to manage customer onboarding effectively.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with a friend or record yourself to see how you come across. Remember, it's all about making a great impression!
✨Ask Insightful Questions
At the end of the interview, be ready with thoughtful questions about the company culture, team dynamics, or the onboarding process. This shows that you're genuinely interested in the role and helps you assess if the company is the right fit for you.
