Vendor Alliance Lead Associate Director Licensing Translations

Vendor Alliance Lead Associate Director Licensing Translations

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Job Overview

Reporting to the Head of Vendor Alliances, the Vendor Alliance Lead – Associate Director is responsible for managing outsourced clinical activities and deliverables for one or more External Relationship Management Teams (ERMT) focused on Licensing and Translations.

Key Responsibilities

• Oversee business review meetings with vendors, utilizing KPI, KQI, and UVP dashboards, and facilitate internal cross-functional ERMT meetings.
• Lead a team of Vendor Startup Managers (VSM) to support supplier startup activities.
• Address escalated global or country-specific vendor issues and perform root cause analysis to identify systemic problems.
• Utilize technological tools for efficient issue resolution.
• Serve as a category expert, providing training and ensuring compliance with SOPs and guidelines.
• Manage Corrective and Preventive Actions (CAPA) from audits and inspections, and support Health Authority inspections.
• Drive category innovation, improvements, and proactive risk management.
• Support vendor qualification processes globally and locally, and assist VSMs in collaboration with Site Startup teams.

Minimum Requirements

• At least 5 years of experience in clinical operations and vendor management.
• Strong knowledge of GxP and ICH regulations.
• Understanding of clinical trial design and supplier requirements.
• Technical knowledge of Novartis specifications for services and experience with User Acceptance Testing for eCOA and IRT.
• Experience in site collaboration, activation, outsourcing, contracting, and sourcing clinical services.
• Results-oriented with a proven ability to complete projects on time.
• Excellent cross-functional collaboration skills and ability to work in a matrix environment.
• Strong influencing, negotiation, communication, and problem-solving skills, with a willingness to take responsibility.

Why Join Novartis?

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