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- Tasks: Drive growth by managing key accounts and promoting our products in the healthcare sector.
- Company: Join a leading pharmaceutical company committed to improving patient lives.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Why this job: Be at the forefront of healthcare innovation while building valuable relationships.
- Qualifications: University degree in medical or pharmaceutical fields and experience in account management.
- Other info: Dynamic team environment with a focus on ethical practices and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Achievement of target company growth, realizing the potential of effective strategic sales channels and key customers of the region based on cross-functional cooperation.
Major Accountabilities
- Promotion of the company's products in the entrusted region in accordance with the requirements of the legislation of Kazakhstan.
- Analysis of the entrusted territory and a plan for its development. Making a forecast for hospital purchases.
- Identification of key opinion leaders for building long-term partnerships with them. Development of relationships with opinion-leaders.
- Information support on the company's products.
- Search for new customers in order to increase the availability of the company's drug and improve the quality of life of patients.
- Formation of the base, targeting and segmentation of specialists of the corresponding target audience.
- Ensuring the availability of 'Consents to the processing of personal data' of specialists included in the CRM database.
- Ensuring the necessary coverage of the target audience, implementation of the visit plan.
- Regular scheduling of visits and reporting in the corporate CRM system.
- Knowledge and regular use of the company's current sales model in daily practice.
- Negotiating with clients and partners on the potential inclusion of the company's drugs in the formulary of health care facilities and regions, drug provision programs at the local level.
- Systematic work with key distributors, ensuring the necessary stocks of drugs in the entrusted region.
- Implementation of the strategy of promoting the company's products, developed and presented by the marketing department, in accordance with the requirements of the legislation of Kazakhstan.
- Control of supplies and development of tender positions in the entrusted territory.
- Maintaining regional projects in the entrusted territory in accordance with the marketing strategy.
- Creating and maintaining a customer base with an assessment of the business potential of customers.
- Work with the Company's reporting in accordance with the procedures, standards and operational requirements of the Company's management.
- Execution of business trips to the entrusted regions.
- Fulfill any other instructions of the Company's management.
- Observe strictly any and all applicable internal and external regulations, acts and procedures, including, but not limited to: Doing business ethically, Internal rules, Code of Ethics, BeSure, Conflict of Interests etc.
- Responsible for proper and compliant reporting of Adverse Events in order to fulfill all regulatory requirements and ethical obligations including timely forwarding of all spontaneous reports to local Drug Safety Responsible.
- Comply with the GxP quality requirements applicable to his/her area of responsibility, incl. but not limited to proper reporting of adverse events and customer complaints, samples handling as well as any incident that may adversely affect the quality, safety, identity, strength, purity, availability or efficacy of a commercial product or clinical trial material and/or may compromise the Novartis Quality System and the global Novartis reputation.
Requirements and qualifications:
- University degree, medical or pharmaceutical education (desirable).
- Successful experience in promoting pharmaceuticals (hospital segment, budget channel) for more than 3 years.
- Work experience as a key account manager in the hospital segment at least 1 year.
- High level of responsibility to clients.
- Understanding and striving for ethical work practices.
- Result oriented.
- Good understanding of the pharmaceutical market, knowledge of the territory and customers (as an advantage).
- Knowledge of the specifics of public procurement, main suppliers and consumers.
- Intermediate English proficiency (will be an advantage).
- Confident MS Office user.
- Having a driving license of category B and driving experience.
- Readiness for business trips.
- Ability to work in a team; focus on achieving results, developed communication and negotiation skills, confident communication and presentation skills.
Key Performance Indicators
- Achievement of secondary sales plans for promoted products in the assigned regions.
- Achievement of the market share (market share of the products and the Company on the whole, and growth therein).
- Number of visits and coverage in compliance with the promogrid.
- Frequency of visits to the target clients, percentage of the clients with growing performance.
- Knowledge of the products - checked by means of written and oral tests at the discretion of the Immediate Supervisor or a person replacing him.
- Availability and compliance with the schedule of visits. A plan of visits for a month should be formed in a timely manner.
- Timely reporting in CRM system.
- Availability of a client database with segmentation (potential, loyalty, category and frequency of visits) valid for the current month.
Skills Desired
- Accountability
- Account Management
- Commercial Excellence
- Competitive Intelligence
- Compliance
- CRM (Customer Relationship Management)
- Customer Engagement
- Ethics
- Healthcare Sector
- Market Development
- Problem Solving Skills
- Process Knowledge
- Revenue Growth
- Selling Skills
- Team Collaboration
- Value Propositions
Key Account Manager in London employer: Novartis
Contact Detail:
Novartis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant online groups. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss your experience in promoting pharmaceuticals and managing key accounts. Use specific examples to demonstrate how you've achieved results in previous roles.
✨Tip Number 3
Research the company thoroughly before your interview. Understand their products, market position, and competitors. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Key Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in promoting pharmaceuticals and any relevant achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed key accounts and built relationships in the past.
Showcase Your Skills: Don’t forget to highlight your skills that match the job description, like your understanding of the pharmaceutical market and your negotiation skills. We want to see how you can contribute to our team!
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Novartis
✨Know Your Territory
Before the interview, dive deep into understanding the pharmaceutical market in Kazakhstan. Familiarise yourself with key opinion leaders, major hospitals, and current trends. This knowledge will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Sales Strategy
Prepare to discuss specific strategies you've used in previous roles to promote pharmaceuticals. Be ready to share examples of how you’ve built relationships with clients and successfully increased sales. This will demonstrate your ability to achieve targets and your understanding of strategic sales channels.
✨Demonstrate Ethical Practices
Given the importance of ethical work practices in this role, be prepared to discuss how you ensure compliance in your sales approach. Share examples of how you've navigated challenges while maintaining integrity, as this will resonate well with the company's values.
✨Engage with Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the company’s growth plans, the team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
