Site IT Specialist in Durham

Site IT Specialist in Durham

Durham Full-Time 80000 - 145000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead IT operations for Novartis' new manufacturing site and ensure seamless technology services.
  • Company: Join Novartis, a leader in life-changing medicines with a commitment to innovation.
  • Benefits: Competitive salary, performance incentives, comprehensive health benefits, and generous time off.
  • Why this job: Make a real impact by ensuring technology supports the delivery of vital medicines.
  • Qualifications: Bachelor's or Master's degree in a technical field and 5+ years of relevant experience.
  • Other info: Inclusive workplace culture that values collaboration and empowers your potential.

The predicted salary is between 80000 - 145000 £ per year.

Ready to lead the IT backbone of Novartis' new Morrisville manufacturing sites? As the Site IT Specialist, you'll be the on-site point person who turns plans into reliable, compliant technology operations. You'll orchestrate end-to-end services—from network and workplace technologies to servers and cloud—while embedding security, quality, and service management best practices. Partnering with global Data, Digital & IT, engineering, vendors, and local leaders, you'll ready the site for go-live and steady-state, resolve issues with care and urgency, and continuously improve how colleagues work every day—so life-changing medicines can reach patients faster.

Location: Morrisville, USA

Relocation Support: Yes

Key Responsibilities:
  • Lead stable, secure, compliant technology operations for Morrisville manufacturing sites.
  • Execute Information Technology Service Management processes for timely issue resolution.
  • Plan and deliver site infrastructure across network, workplace, compute, storage, and hosting.
  • Validate networks and technologies; support go-live readiness and operational handover.
  • Apply cybersecurity governance; manage vulnerabilities, patching, and documentation.
  • Partner with stakeholders; translate requirements; produce procedural and training materials.
  • Govern suppliers and services; enforce service levels and drive improvement.
Essential Requirements:
  • Bachelor's or Master's degree in a relevant technical field.
  • 5+ years of relevant experience in a GMP environment.
  • Experience in IT operations, service management, or infrastructure within regulated environments.
  • Ability to support compliant IT services including core ITSM processes.
  • Knowledge of cybersecurity governance and audit readiness.
  • Strong communication and documentation skills.
Desirable Requirements:
  • Experience with site start-up phases including design and commissioning.
  • Familiarity with OT environments such as SCADA and building management systems.
  • ITIL certification; security certifications.

The salary for this position is expected to range between $103,600 and $192,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Skills Desired:
  • Analytical Thinking
  • Business Acumen
  • Communication Skills
  • Digital capabilities
  • Effective use of technology
  • Requirements Analysis
  • Requirements Gathering
  • Stakeholders Management

Site IT Specialist in Durham employer: Novartis

At Novartis, we pride ourselves on being an exceptional employer, particularly for the Site IT Specialist role in Morrisville. Our commitment to employee growth is evident through comprehensive benefits, including a performance-based cash incentive and generous time off, alongside a collaborative work culture that fosters innovation and inclusivity. Join us to be part of a team that not only values your expertise but also empowers you to make a meaningful impact in delivering life-changing medicines to patients faster.
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Contact Detail:

Novartis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Site IT Specialist in Durham

✨Tip Number 1

Network like a pro! Attend industry events, webinars, or local meetups related to IT and manufacturing. You never know who might be looking for someone just like you, so get chatting and make those connections!

✨Tip Number 2

Show off your skills! Create a personal project or portfolio that highlights your experience in IT operations and service management. This can really set you apart from the crowd when you're in interviews.

✨Tip Number 3

Prepare for the interview by researching Novartis and their IT initiatives. Understand their values and how your experience aligns with their goals. This will help you answer questions confidently and show you're genuinely interested.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Site IT Specialist in Durham

IT Operations
Service Management
Infrastructure Management
GMP Environment Experience
Cybersecurity Governance
Documentation Skills
Communication Skills
Stakeholder Management
ITIL Certification
Digital Capabilities
Requirements Analysis
Problem-Solving Skills
Network Management
Cloud Services Management
Operational Readiness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Site IT Specialist role. Highlight your relevant experience in IT operations and service management, especially in GMP environments. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at Novartis. Be sure to mention any specific experiences that relate to the key responsibilities outlined in the job description.

Showcase Your Communication Skills: Strong communication is key for this position. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your CV or cover letter, we want to see how you can translate technical jargon into understandable terms for stakeholders.

Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s super easy! Just follow the prompts and make sure all your documents are uploaded correctly.

How to prepare for a job interview at Novartis

✨Know Your Tech Inside Out

Make sure you brush up on the latest technologies relevant to the role, especially around IT operations and service management. Be ready to discuss your experience with network infrastructure, cloud services, and cybersecurity governance.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've resolved IT issues in a timely manner, particularly in a GMP environment. Highlight your ability to manage vulnerabilities and ensure compliance, as this will resonate well with the interviewers.

✨Communicate Clearly and Confidently

Strong communication skills are essential for this role. Practice articulating your thoughts clearly, especially when discussing technical concepts. Use simple language to explain complex ideas, as you'll need to partner with various stakeholders.

✨Demonstrate Your Collaborative Spirit

This position requires working closely with global teams and local leaders. Be prepared to share experiences where you've successfully collaborated with others to achieve a common goal, and emphasise your ability to translate requirements into actionable plans.

Site IT Specialist in Durham
Novartis
Location: Durham
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  • Site IT Specialist in Durham

    Durham
    Full-Time
    80000 - 145000 £ / year (est.)
  • N

    Novartis

    50-100
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