At a Glance
- Tasks: Lead vendor management for global clinical trials and ensure project success.
- Company: Join a leading global healthcare company committed to diversity and inclusion.
- Benefits: Competitive salary, performance bonuses, flexible working, and generous parental leave.
- Other info: Hybrid role with excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real impact in clinical operations while working with innovative teams.
- Qualifications: Bachelor’s degree in Life Sciences and 3+ years in clinical operations required.
Location: Westworks, London, UK. This is a hybrid position with an expectation of 12 days a month onsite. Relocation is not offered.
About The Role
The Trial Vendor Manager (TVM) is a core member of the Clinical Trial Team and serves as the vendor sub‑team lead. The TVM independently manages all vendor‑related aspects of global clinical trials to deliver study outcomes in accordance with schedule, budget, quality, compliance and performance standards.
Key Responsibilities
- Act as the single point of contact for vendor service delivery at the study level and partner with vendors and cross‑functional teams within the Clinical Trial Team.
- Provide end‑to‑end oversight of vendor deliverables, ensuring alignment with study timelines, scope and quality expectations for vendors including but not limited to eCOA, central labs, IRT, cardiac, PR&R.
- Review vendor‑related protocol sections during protocol development and ensure that the protocol is appropriately represented in the vendor specifications.
- Oversee vendor financials, including budget tracking, invoice reconciliation, PO management and close‑out.
- Ensure that all key vendor deliverables and documentation are in place to support submission during study start‑up.
- Lead UAT activities for vendor systems (e.g., eCOA, IRT) and contribute to vendor system validation.
- Drive site activation from a vendor perspective, compile vendor‑related central documents and address risks/issues during site activation and throughout the life‑cycle of a site.
- Manage vendor performance, risks and issue resolution, driving mitigation plans in collaboration with vendors and study teams.
Essential Requirements
- Bachelor’s degree in Life Sciences or equivalent; advanced degree preferred.
- Minimum of 3 years’ experience in clinical operations and vendor management processes.
- Strong knowledge of GxP and ICH regulations, clinical trial design and supplier service specifications.
- Proficiency in vendor management, contracting, and site‑related collaborations, including UAT for eCOA and IRT systems.
- Results‑driven with proven ability to complete projects within timelines.
- Excellent interpersonal, negotiation, problem‑solving and communication skills in a matrixed environment.
- Demonstrated networking abilities, team collaboration and decision‑making capabilities.
- Strong scientific curiosity and knowledge of clinical trials with an oncology focus is highly beneficial.
Benefits & Rewards
Expected Annual Base Salary Range: £49,140.00 – £91,260.00. In addition to the base salary, eligibility for performance‑based bonus and a variety of benefits including insurance plans, retirement plans, wellbeing resources, flexible working options and minimum 14 weeks paid parental leave.
Pay equity and diversity principles are integral to our employment policy. For full detail see the Novartis Life Handbook.
Commitment to Diversity and Inclusion / EEO
Novartis is an equal opportunity employer committed to building an inclusive work environment and diverse teams that reflect the communities we serve. The application process is fair and inclusive, and compensation and benefits are provided in accordance with local legal requirements. All candidates are considered without regard to race, colour, religion, sex, national origin, age, disability or any other protected characteristic.
Trial Vendor Senior Manager - Global Clinical Operations employer: Novartis UK
At Novartis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our commitment to employee growth is evident through comprehensive benefits, including flexible working options, generous parental leave, and a focus on diversity and inclusion, ensuring that every team member feels valued and empowered to thrive in their role as a Trial Vendor Senior Manager.
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We think this is how you could land Trial Vendor Senior Manager - Global Clinical Operations
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We think you need these skills to ace Trial Vendor Senior Manager - Global Clinical Operations
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