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- Tasks: Lead the development of field capabilities for high-quality execution in international markets.
- Company: Join Novartis, a leader in reimagining medicine and enhancing patient experiences.
- Benefits: Enjoy competitive rewards, personal growth opportunities, and a supportive community.
- Other info: Collaborative environment focused on innovation and patient-centric solutions.
- Why this job: Make a real impact on global healthcare by shaping future-ready field capabilities.
- Qualifications: 10+ years in healthcare, with strong experience in capability and learning program design.
The predicted salary is between 80000 - 120000 £ per year.
Novartis aims to reimagine medicine by delivering exceptional customer experience and engagement, enabling more patients worldwide to benefit from our therapies. The International Field Engagement team within Customer & Launch Strategy (CLS) strengthens the performance of international field organizations by embedding, evolving, and measuring best‑in‑class execution standards and capabilities.
The Director, Field Capabilities, is accountable for building and sustaining the capabilities required for high‑quality field execution across international markets. This role ensures a strong linkage between international strategy and day‑to‑day field performance by defining global capability standards and translating them into scalable learning solutions across field roles (Rep, FLM, SLM). This position owns the international framework for skills and capability assessment, learning effectiveness, and capability governance for the field.
The Director supports markets in diagnosing capability gaps, prioritising development needs, and delivering high‑impact learning formats aligned to TA strategies, supported by modern learning technologies and insights. The role also drives the evolution of future‑ready field capabilities, including selling excellence, coaching, leadership, and digital fluency. Acting as gatekeeper for global learning initiatives, the Director leads end‑to‑end change management efforts to ensure consistent adoption of capability programs, frameworks, and tools across markets, in close partnership with TA, BSI, P&O, and Learning teams.
Key Responsibilities- Define and own the international field capability strategy aligned with Therapeutic Area priorities and execution standards.
- Establish global capability standards for field roles and leadership levels across international markets.
- Govern the end‑to‑end capability lifecycle from skills assessment through learning delivery and impact measurement.
- Act as gatekeeper for international learning initiatives, ensuring consistency, quality, and compliant execution.
- Design and evolve integrated curricula covering selling excellence, coaching, and leadership capabilities.
- Co‑create selling excellence programs with Therapeutic Areas, markets, and field excellence partners.
- Strengthen first‑line manager coaching impact and second‑line manager leadership capability with People and Organization teams.
- Enable data‑driven identification of capability gaps using analytics, digital tools, and performance insights.
- Drive adoption of future‑ready field capabilities, including digital fluency and innovative learning approaches.
- Lead global change management to ensure sustainable adoption of capability frameworks, tools, and best practices.
- Minimum 10 years’ experience in healthcare or another regulated industry, including country and regional/global roles.
- Prior sales and/or consulting or learning roles; direct field experience strongly preferred.
- Proven track record in designing and implementing capability and learning programs with measurable impact.
- Strong change management and stakeholder leadership capability.
- Experience with modern learning modalities, LMS platforms, and analytics.
- Solid understanding of CRM platforms, AI‑enabled insights, and customer engagement strategy.
- Strong project management skills and ability to operate independently in a matrix environment.
- Senior stakeholder engagement experience across commercial, medical, analytics, and digital functions.
- Strategic, agile, and resilient mindset with strong performance orientation.
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
Benefits and RewardsLearn about all the ways we’ll help you thrive personally and professionally.
Director, Field Capabilities employer: Novartis UK
Contact Detail:
Novartis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Field Capabilities
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially in areas like field capabilities and learning strategies.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your skills and experiences, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director, Field Capabilities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Director, Field Capabilities. Highlight your experience in healthcare and any relevant roles that showcase your ability to design and implement capability programmes. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us reimagine medicine. Be specific about your achievements and how they relate to the key responsibilities outlined in the job description.
Showcase Your Change Management Skills: Since this role involves leading change management efforts, make sure to highlight your experience in this area. Share examples of how you've successfully managed change in previous roles, especially in a matrix environment. We love seeing real-world impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at Novartis UK
✨Know Your Stuff
Make sure you thoroughly understand the role of Director, Field Capabilities. Familiarise yourself with Novartis' mission and how this position aligns with their goals. Be ready to discuss your experience in healthcare and how it relates to building high-quality field execution.
✨Showcase Your Change Management Skills
This role involves leading change management efforts, so be prepared to share specific examples of how you've successfully managed change in previous roles. Highlight your strategic thinking and ability to engage stakeholders across various functions.
✨Demonstrate Learning and Development Expertise
Since the position focuses on designing and implementing learning programs, come equipped with examples of past initiatives you've led. Discuss how you’ve used modern learning modalities and analytics to drive measurable impact in capability development.
✨Engage with Questions
Prepare insightful questions that show your interest in the role and the company. Ask about their current challenges in field capabilities or how they envision the future of digital fluency in their teams. This will demonstrate your proactive mindset and genuine interest in contributing to their success.