Clinical Document Management Learning Manager
Location: London (The Westworks), England
Novartis does not offer relocation support; please apply only if you are located within the area.
About The Role
- Design and deliver effective learning and capability programs for Trial Master File (TMF) and Clinical Document Management (CDGM) services.
- Partner cross‑functionally to identify learning needs and implement tailored knowledge solutions.
- Develop and manage metrics, dashboards, and key performance indicators to track learning effectiveness.
- Collaborate with internal teams and external partners to align on CDGM learning and capability requirements.
- Serve as subject‑matter expert on TMF learning processes, tools, and capability development practices.
- Drive initiatives to improve TMF health and strengthen adoption of documentation standards.
- Support audit and inspection readiness, including root cause analysis and corrective and preventive actions.
- Partner with enterprise learning and knowledge groups to align with best practices and innovations.
- Act as CDGM point of contact for projects, ensuring engagement and integration with business initiatives.
- Create and manage knowledge management frameworks to support continuous learning and process improvement.
Essential Requirements
- Bachelor’s degree or equivalent with relevant industry experience.
- Minimum five years in clinical research within pharmaceutical companies or contract research organizations.
- Experience in clinical documentation, records management, or information management practices.
- Proven ability to plan and execute cross‑functional projects successfully.
- Strong communication, influencing, and presentation skills across all organizational levels.
- Demonstrated ability to collaborate across global, cross‑cultural, and multidisciplinary teams.
Benefits & Rewards
Expected Annual Base Salary Range: 49,140 to 91,260 GBP. The base salary offered is determined based on gender‑neutral objectives and reviewed periodically upon joining Novartis. In addition to your base salary, you may be eligible for a performance‑based bonus depending on certain performance parameters. Other benefits include insurance plans, retirement plans, wellbeing resources, global recognition programs, flexible and hybrid working options where possible, and a minimum 14 weeks paid parental leave.
Commitment to Diversity and Inclusion / EEO
Novartis is committed to building an outstanding, inclusive work environment and diverse teams that are representative of the patients and communities we serve.
Clinical Document Management Learning Manager employer: Novartis UK
At Novartis, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through our comprehensive benefits package, flexible working options, and a strong focus on diversity and inclusion, ensuring that every team member feels valued and empowered. Join us in our mission to reimagine medicine while enjoying a rewarding career in a dynamic environment that prioritises your professional and personal well-being.
