At a Glance
- Tasks: Lead the charge in building capabilities and delivering impactful training across teams.
- Company: Join a leading pharmaceutical company committed to diversity and inclusion.
- Benefits: Enjoy competitive salary, bonuses, health insurance, and flexible working arrangements.
- Other info: Collaborate with diverse teams and enjoy excellent learning and development opportunities.
- Why this job: Make a real difference by enhancing skills and driving performance in a dynamic environment.
- Qualifications: 7-10 years in capability building with experience in healthcare or regulated environments.
The predicted salary is between 60000 - 80000 £ per year.
Summary
The Capability Building Manager is accountable for deploying and executing the country capability building strategy through localization of country and global capability programs and curricula to ensure business‑relevant, role‑based capabilities are built and sustained. The role is the single country point of accountability for capability deployment, adoption, and effectiveness, aligned with country priorities and learning governance. It focuses on governance and quality of product training with strategic oversight across all therapy areas, delivering measurable business impact and avoiding fragmented or duplicative learning. It partners closely with functional leaders to embed capabilities into country ways of working and business cycles.
Country Capability Building Strategy Deployment & Execution
- Aligned with global strategy, localize and deploy industry‑leading governance and quality within product and disease‑area training, in partnership with functional heads, to optimize the performance of our product portfolio.
- Drive performance improvement through learning experiences that deliver measurable business impact.
- Manage the deployment and execution of the country capability strategy and 12–24 month roadmap for assigned functional audiences, in partnership with respective functional leads aligned with global International priorities and frameworks.
Capability Needs Assessment & Prioritisation
- Ensure capability building focus is synchronized around country business strategic moments (e.g., launches, commercial cycles, program go‑live).
- Execute external trends landscape overview to meet business requirements.
Capability Framework & Standards
- Operationalize and assure adherence to country capability standards; monitor effectiveness and recommend enhancements to the Capability Head based on insights.
- Advance existing capabilities by partnering with Technology teams to incorporate global platform user skillsets within country teams.
- Support change management capability needs and adoption of new technology.
Curriculum Governance, Localization & Deployment
- Manage end‑to‑end learning journeys for the functional audience; set standards and design principles.
- Monitor program and curriculum adoption and effectiveness to report to functional heads.
- Ensure trainings are delivered, monitoring and checking KPIs, and conduct trainings where applicable.
Stakeholder Partnership & Governance
- Partner closely with country functional leadership (Marketing, Sales, V&A, Medical) to ensure capabilities are business‑relevant, adopted, and sustained.
- Work with Customer Excellence, DAP, Integrated Insights, Field Excellence, and global functional CoE to align capability needs with process and tool changes.
- Maintain effective partnerships with external vendors for training deployment and delivery.
- Ensure efficient budget management and vendor selection aligned with International Learning Council guidance and shared strategic goals.
- Oversee vendor operations to support sales, marketing, medical, and V&A programs and curricula delivery.
Key Performance Indicators
- Training execution and delivery: % of assigned initiatives delivered on time and within agreed scope.
- Stakeholder satisfaction: Average satisfaction score from functional leaders on execution quality, timing, and usage of capability initiatives.
- Governance and audit readiness performance.
Minimum Requirements
- 7–10 years in capability building, learning, or transformation roles.
- Experience in pharmaceutical, healthcare, or complex regulated environments.
- Proven country‑level execution of global strategies, including organizing scalable workshops and trainings.
Functional Capabilities
- Experience in sales, marketing, medical, or value & access functions.
- Capability needs assessment and learning journey design.
- Stakeholder partnership across commercial and medical functions.
- Learning effectiveness measurement and continuous improvement.
Leadership Capabilities and Mindset
- Strong execution and orchestration skills.
- Ability to influence without direct authority.
- Structured, outcome‑focused, ethical and pragmatic mindset.
- Comfort operating in matrix and governance‑driven environments.
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Benefits and Rewards
Competitive salary, short‑term incentive bonus, pension scheme, health insurance, 25 days annual leave, flexible working arrangements, employee recognition scheme, learning and development opportunities. Learn more in our handbook.
