At a Glance
- Tasks: Lead innovative healthcare solutions that make a real difference for patients and professionals.
- Company: Join Novartis, a leader in reimagining medicine for better lives.
- Benefits: Competitive salary, performance bonuses, flexible working, and comprehensive benefits.
- Other info: Be part of a culture that values diversity and innovation.
- Why this job: Shape impactful healthcare solutions and collaborate with diverse stakeholders.
- Qualifications: Experience in project management and strong leadership skills required.
The predicted salary is between 44000 - 99200 £ per year.
At Novartis, we are reimagining medicine to improve and extend people’s lives. As the Healthcare System & Solution Lead (HCSS Lead), you will play a critical leadership role in shaping and delivering customer- and patient-centric solutions that create meaningful impact across the healthcare system. You will lead the HCSS Solution team, driving the prioritization, design, implementation, and scaling of innovative solutions that address real customer and patient needs. Working across multiple stakeholders, you will ensure solution initiatives align with Novartis strategy, governance, compliance requirements, and business priorities, while delivering measurable outcomes for patients, healthcare professionals, and healthcare systems. This is a highly visible leadership role requiring strong strategic thinking, enterprise collaboration, and the ability to deliver impactful solutions in a complex healthcare environment.
Key Responsibilities
- Leadership & Strategy
- Lead and develop the HCSS Solution team, fostering a high-performing, collaborative, and accountable culture.
- Define priorities across the solution portfolio, ensuring resources are focused on the highest-impact initiatives.
- Drive the design, implementation, evaluation, and scaling of customer-centric solutions across therapeutic areas.
- Translate strategic objectives into actionable plans and measurable outcomes.
- Portfolio & Solution Management
- Oversee a portfolio of existing and new solution initiatives, ensuring successful delivery against agreed objectives, timelines, and KPIs.
- Establish success criteria, performance metrics, and governance frameworks to monitor solution effectiveness and impact.
- Manage budgets, resource allocation, and financial performance of solution initiatives.
- Identify opportunities to scale successful solutions and accelerate patient pathways.
- Stakeholder Engagement & Collaboration
- Act as a strategic business partner across Novartis, aligning cross-functional stakeholders around shared priorities.
- Drive co-creation with healthcare professionals, patient organizations, commissioners, and external partners.
- Build strong partnerships across Brand Teams, Finance, Legal, Compliance, Field Access Teams, and other enterprise functions.
- Strengthen relationships with BIOME and external innovation partners to identify and implement scalable solutions.
- Innovation & Continuous Improvement
- Leverage internal capabilities and external innovation ecosystems to bring new ideas and solutions to the organization.
- Identify systemic barriers to implementation and partner with relevant functions to develop compliant, sustainable solutions.
- Continuously improve governance processes and ways of working to enhance efficiency, quality, and impact.
- Compliance & Governance
- Ensure all activities are conducted in accordance with Novartis policies, governance frameworks, industry regulations, and compliance standards.
- Champion ethical decision-making, integrity, and a strong enterprise mindset across the team.
What You'll Bring
- University degree in Life Sciences, Business, Marketing, Healthcare, or a related field.
- Significant experience in project and program management, with a track record of delivering complex initiatives against defined milestones.
- Strong people leadership experience, including leading teams and influencing across matrix organizations.
- Demonstrated ability to prioritize effectively, manage competing demands, and deliver results in complex environments.
- Strong business and commercial acumen with a deep understanding of customer needs.
- Experience working cross-functionally and building alignment among diverse stakeholder groups.
- Excellent communication, stakeholder management, and influencing skills.
- Demonstrated commitment to ethical conduct, compliance, and Novartis values.
Desirable Qualifications
- Experience in healthcare solutions, patient pathway transformation, access programs, or customer engagement initiatives.
- Experience working with innovation ecosystems, external partners, or digital health solutions.
- Knowledge of healthcare systems, policy environments, and patient access challenges.
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives. We strive to create an inclusive workplace where diverse perspectives are valued and where associates can thrive, develop, and make a meaningful impact on patients worldwide. Join us and help shape innovative solutions that improve healthcare delivery and outcomes for patients.
Benefits & Rewards
At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen. Expected Annual Base Salary Range for role: 69,440.00 - 99,200.00 - 128,960.00 GBP Annual. The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically. In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.
Healthcare System & Solution Lead employer: Novartis Farmacéutica
At Novartis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the healthcare sector. Our commitment to employee growth is evident through continuous training and development opportunities, ensuring that our team members can thrive while making a meaningful impact on patient access to life-changing medicines in Southwest England and South London.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare System & Solution Lead
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Novartis Farmacéutica.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Novartis Farmacéutica.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Novartis Farmacéutica, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Healthcare System & Solution Lead
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Novartis Farmacéutica.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Novartis Farmacéutica.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Novartis Farmacéutica. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Novartis Farmacéutica. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Novartis Farmacéutica
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Novartis Farmacéutica’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
