At a Glance
- Tasks: Manage customer accounts, process orders, and support the sales team in a dynamic environment.
- Company: Join a well-established business supplying specialist mechanical and electrical products.
- Benefits: Full-time hours, career growth opportunities, and a supportive team culture.
- Other info: Enjoy a varied role with opportunities for professional development.
- Why this job: Build strong customer relationships and make a real impact on sales success.
- Qualifications: Experience in sales, customer service, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Hours: Monday to Friday 8AM to 5PM
Full Time | Permanent
The Role
We're currently recruiting for an Internal Sales Executive to join a well-established business supplying specialist mechanical and electrical products to customers across a range of industries. This is a busy, varied role where you'll be responsible for looking after existing customer accounts, processing enquiries and orders, preparing quotations and supporting the external sales team. You'll become a key point of contact for customers, building strong relationships while identifying opportunities to grow accounts and maximise sales. If you've worked in Internal Sales, Account Management, Sales Support or Customer Service and enjoy speaking with customers, this could be a great opportunity to join a growing business with long-term career prospects.
Key Responsibilities
- Customer Service & Order Processing
- Managing customer enquiries via telephone, email and online channels
- Processing customer orders accurately using the company system
- Preparing quotations and following them up
- Providing customers with order and delivery updates
- Offering product recommendations and first-line product support
- Maintaining accurate customer records and CRM information
- Monitoring customer credit limits and carriage charges where required
- Internal Sales & Account Management
- Building and maintaining strong relationships with existing customers
- Managing a portfolio of customer accounts
- Working closely with the external sales team to support customer requirements
- Following up quotations to maximise conversion
- Identifying opportunities to upsell and cross-sell products
- Providing excellent customer service throughout the sales process
- Business Development
- Contacting dormant accounts to generate new business opportunities
- Proactively following up enquiries and outstanding quotations
- Scheduling regular calls with customers to maintain relationships and encourage repeat business
- Supporting sales campaigns and helping to grow existing accounts
- Product Knowledge & Team Support
- Developing a strong understanding of the company's specialist product range
- Assisting customers with product selection and basic technical advice
- Liaising with warehouse, logistics and purchasing teams regarding stock availability
- Processing customer returns and resolving queries professionally
- Producing reports and supporting the wider sales team where required
Skills Required
- Previous experience within an Internal Sales, Sales Executive, Sales Support or Customer Service role
- Excellent communication and relationship-building skills
- A confident and professional telephone manner
- Strong organisational skills with the ability to prioritise your workload
- Good IT skills, including Microsoft Office and CRM systems
- A proactive, positive attitude with a genuine passion for customer service
- Excellent attention to detail
- Ability to work independently and as part of a team
Internal Sales Executive in Baildon employer: Novara People Ltd
Join a well-established precision engineering manufacturer that values its employees and fosters a collaborative work culture. As a CNC Miller Programmer, you'll benefit from a competitive salary and an excellent benefits package while working in a dynamic environment focused on continuous improvement and employee growth. With opportunities to develop your skills and contribute to high-quality projects in the aerospace sector, this role offers a meaningful and rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Baildon
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Executive at Novara People Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Novara People Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Executive in Baildon
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Novara People Ltd:When writing your cover letter, make sure to tailor your message specifically for Novara People Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Novara People Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Novara People Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Novara People Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Novara People Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
