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- Tasks: Support the sales team with order processing, customer communication, and compliance tasks.
- Company: Join Novanta, a global leader in precision technology transforming healthcare and manufacturing.
- Benefits: Enjoy competitive salary, private medical insurance, 25 days annual leave, and social activities.
- Why this job: Be part of a collaborative culture that values teamwork and innovation in a cutting-edge environment.
- Qualifications: Strong admin skills, IT proficiency, and experience in sales or hi-tech sectors are preferred.
- Other info: Novanta is committed to inclusivity and equal opportunity for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.
We are seeking a Sales Office Administrator to join our team onsite in Stockport. This job is responsible for providing administrative support to the sales office team. Our Stockport site is a state-of-the-art R&D and manufacturing facility, dedicated to the production of laser and precision.
What do we offer?
- A competitive base salary reviewed annually.
- Private Medical Insurance Scheme.
- Annual leave - 25 days + bank holidays.
- Death in service scheme.
- Enhanced company pension scheme.
- A friendly and sociable working environment - including regular business unit wide social clubs, activities and events.
- Employee Assistance Programme Volunteering Days.
Primary Responsibilities
- Administration of all aspects of the sales process including:
- Sales Order Processing (SOP).
- Requesting credit sign from Finance.
- Preparation of customer order acknowledgments.
- Updating and maintaining customer information.
- Ensuring all required paperwork and information is collated for smooth shipment of orders.
- Advising customers of shipment information (tracking etc).
- Ensuring all compliance requirements are met.
- Raising Return Material Authorisation (RMA) documentation.
- Providing service quotes to customers.
- Processing service return paperwork.
- Processing of service purchase orders.
- Maintaining demo laser log records.
- Scheduling demo laser shipments and liaising with other staff as appropriate.
- Preparing customer demo request forms and ensuring prompt return.
General Tasks
- Maintain strict compliance with the quality, environmental and occupational health and safety regulations and implementation of the instructions of the quality, environmental management and/or occupational health and safety officer.
Required Experience, Education, Skills, Training and Competencies
- Proven track record of administrative excellence.
- Previous experience of working in a sales environment is deemed advantageous.
- Previous reception/front of house experience.
- Previous experience within the hi-tech sector (desirable).
- Strong IT skills (MS Office).
- Knowledge of Sage ERP software (desirable).
- Knowledge of SAP ERP Software (desirable).
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Excellent problem-solving skills.
- Proven ability to work to deadlines in a fast-paced environment.
- Effectively work as part of a team.
As an inclusive employer, Novanta wants to see every candidate performing at their best throughout the application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen. Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.
Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.
Sales Office Administrator employer: Novanta
Contact Detail:
Novanta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of sales order processing and customer communication will help you stand out during the interview.
✨Tip Number 2
Highlight any experience you have in a sales environment, especially if it involves administrative support. Be ready to discuss how your previous roles have prepared you for the responsibilities outlined in the job.
✨Tip Number 3
Brush up on your IT skills, particularly with MS Office and any ERP software like Sage or SAP. Being able to demonstrate your proficiency in these tools can give you an edge over other candidates.
✨Tip Number 4
Prepare examples of how you've worked collaboratively in a team setting. Novanta values teamwork, so showcasing your ability to work well with others will resonate positively during your application process.
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Sales Office Administrator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in sales environments. Highlight any specific software skills, such as MS Office or ERP systems, that are mentioned in the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills and experiences make you a great fit for the Sales Office Administrator position, and provide examples of your problem-solving abilities and attention to detail.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role you're applying for.
How to prepare for a job interview at Novanta
✨Showcase Your Administrative Skills
Make sure to highlight your previous experience in administrative roles. Discuss specific tasks you've handled, such as sales order processing or maintaining customer information, to demonstrate your capability in managing the responsibilities of a Sales Office Administrator.
✨Familiarise Yourself with Relevant Software
If you have experience with Sage or SAP ERP software, be sure to mention it during the interview. If not, take some time to learn the basics of these systems, as they are relevant to the role and will show your willingness to adapt and learn.
✨Emphasise Team Collaboration
Since the role requires working closely with the Commercial and Operations departments, prepare examples of how you've successfully collaborated with others in past positions. This will illustrate your ability to work effectively within a team environment.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to overcome challenges in a fast-paced environment, and be ready to discuss how you approached these situations and what the outcomes were.
