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- Tasks: Provide top-notch customer service and support the centre manager with administrative tasks.
- Company: Join a vibrant team in Wolverhampton dedicated to making a difference.
- Benefits: Enjoy 25 days holiday, employee discounts, and a cycle to work scheme.
- Other info: Flexible hours with an early finish on Fridays and great career growth.
- Why this job: Be the friendly face of our centre and help learners thrive.
- Qualifications: 18 months admin experience and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for you to join our team as a Centre Administrator based in our Wolverhampton centre. As a Centre Administrator you will provide first‑class front line customer service for clients, learners and staff, supporting the centre manager with file audits, keeping the e‑compliance system updated and accurate, and liaising with external partners, parents, carers and learners.
Responsibilities:
- Meet and greet visitors in a friendly and professional manner.
- Answer all incoming telephone calls in a professional manner, direct calls to the correct destination, and take messages when appropriate.
- Prepare learner start dates and accompanying learner start letters.
- Ensure all new starts are inputted into the system.
- Ensure session registers are ready on a daily basis for each tutor.
- Ensure all audits of learner files are carried out.
- Prepare induction packs for Study Programme.
- Undertake general copying, typing and filing duties.
Requirements:
- A minimum of 18 months experience in administration or a similar role.
- Minimum level 2 literacy, numeracy and ICT.
- Minimum Level 3 in Business Administration or 5 years of administration experience.
- Excellent organisational skills.
- Full, clean UK driving licence.
Employee Benefits:
- 25 days holiday entitlement, increasing to 30 days with length of service.
- Holiday purchase scheme, allowing you to purchase an additional two weeks holiday per year.
- Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16.
- Employee Referral Scheme, potential to earn up to £500 if you refer someone we employ.
- Cycle to Work Scheme.
- Employee Discount Scheme – significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback.
- Optional early finish on Friday at 2:30pm.
Centre Administrator in Wolverhampton employer: Nova Training
Contact Detail:
Nova Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Administrator in Wolverhampton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that personal connection.
✨Tip Number 2
Practice your communication skills. As a Centre Administrator, you'll be the face of the organisation, so being friendly and professional is key. Role-play with a mate to nail those responses!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. You never know who might give you a heads-up about job openings or tips for the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Centre Administrator in Wolverhampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression.
Tailor Your Application: Make sure to tailor your application to the Centre Administrator role. Highlight your relevant experience and skills that match the job description. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps. We appreciate straightforwardness, so don’t waffle on!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nova Training
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Centre Administrator. Familiarise yourself with tasks like managing visitor interactions, handling phone calls, and preparing learner documents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
As organisation is key in this role, be ready to share examples of how you've successfully managed multiple tasks in previous positions. Think about specific situations where your organisational skills made a difference, and be prepared to discuss them during the interview.
✨Practice Professional Communication
Since you'll be the first point of contact for clients and learners, practice your professional communication skills. Conduct mock interviews with friends or family, focusing on how you greet visitors and handle phone calls. This will help you feel more confident and polished during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the centre's goals, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.