At a Glance
- Tasks: Provide top-notch customer service and support administrative tasks for a vibrant learning centre.
- Company: Join a dedicated team at Nova Training, focused on empowering learners.
- Benefits: Enjoy 25 days holiday, early finishes, and employee discounts.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Be the friendly face of our centre and make a difference in learners' lives.
- Qualifications: Experience in administration and strong organisational skills required.
The predicted salary is between 12 - 12 £ per hour.
Hours: Part-Time, Permanent, (26 hours per week, Mon-Thu 8:45 am - 3:00 pm, Fri 9am - 12pm)
Location: Kidderminster
Salary: National Minimum Wage
Are you looking for a new role? We have an exciting opportunity for you to join our team as a Centre Administrator to join their dedicated team of managers and teaching staff with all administrative tasks.
As a Centre Administrator you will provide a first class front line customer service for clients, learners and staff, in a manner conducive to the professional image of the company. You will be required to work with the centre manager to support the centre with file audits, keeping the e-compliance system updated and accurate, whilst liaising with external partners, parents, carers and learners.
Key Responsibilities:
- Meet & greet visitors in a friendly and professional manner.
- Answer all incoming telephone calls in a professional manner, direct calls to the correct destination, take messages when appropriate.
- Prepare learner start dates and accompanying learner start letters.
- Ensuring all new starts are inputted into system.
- Ensuring session registers are ready on a daily basis for each tutor.
- Ensure all audits are carried out on learners files.
- Preparation of induction packs for Study Programme.
- Undertake general copying, typing and filing duties.
Requirements:
- A Minimum of 18 months experience in administration or have been in a similar role.
- Minimum level 2 literacy, numeracy & ICT.
- Minimum Level 3 in Business Administration or 5 years administration experience.
- Excellent organisational skills.
- Full, clean UK Driving License.
Employee Benefits:
- 25 days holiday entitlement increasing to 30 with length of service.
- Day off for your birthday.
- Optional early finish on a Friday.
- Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year.
- Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16.
- Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ.
- Cycle to Work Scheme.
- Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback.
Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 14 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
Centre Administrator in Kidderminster employer: Nova Training
At Nova Training, we pride ourselves on fostering a supportive and inclusive work environment in Kidderminster, where our Centre Administrators play a vital role in delivering exceptional customer service to our learners and staff. With generous benefits such as 25 days of holiday (increasing with service), a day off for your birthday, and an Employee Assistance Programme, we prioritise employee well-being and professional growth. Join us to be part of a dedicated team that values your contributions and offers opportunities for development in a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Administrator in Kidderminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Nova Training. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Centre Administrator role. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. Even if the workplace is casual, showing that you care about your appearance can set a positive tone for the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Centre Administrator in Kidderminster
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 18 months of admin experience or any similar roles you've had. We want to see how your background fits with the Centre Administrator position, so don’t hold back!
Be Professional and Friendly:Since you'll be the first point of contact for visitors and callers, it’s important to convey a friendly yet professional tone in your application. Let us know how you can bring that vibe to our team!
Tailor Your Application:Take a moment to read through the job description and align your skills with the key responsibilities. We love seeing applicants who take the time to connect their experience with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Nova Training
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Administrator. Familiarise yourself with tasks like managing visitor interactions, handling phone calls, and preparing learner documentation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
As an administrator, organisation is key. Prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep track of important documents and deadlines, as this will highlight your suitability for the position.
✨Practice Professional Communication
Since you'll be the first point of contact for clients and learners, practice your communication skills. Conduct mock interviews with friends or family, focusing on how you greet visitors and handle phone calls. This will help you convey a professional image during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Centre Administrator role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
