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- Tasks: Join us as a Centre Administrator, providing top-notch customer service and supporting daily operations.
- Company: Nova Training is dedicated to empowering learners and creating a professional environment.
- Benefits: Enjoy 25 days holiday, early finishes on Fridays, and discounts on everyday purchases.
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact in education.
- Qualifications: Minimum 18 months admin experience, Level 2 literacy/numeracy, and strong organisational skills required.
- Other info: Full UK driving license needed; safeguarding is our priority.
The predicted salary is between 20000 - 24000 £ per year.
Centre Administrator
Hours: Full-Time, Permanent, (37.5 hours per week, Mon – Fri, 8:30am 4:30 pm)
Location: Wolverhampton
Salary: National Minimum Wage, (depending on experience & qualifications)
Are you an Administrator looking for a new role?
We have an exciting opportunity for you to join our team as a Centre Administrator based in our Wolverhampton centre at Nova Training.
As a Centre Administrator you will provide a first class front line customer service for clients, learners and staff, in a manner conducive to the professional image of the company.
You will be required to work with the centre manager to help support the centre with all administrative tasks related to the smooth running and effectiveness of the centre.
Key Responsibilities:
- Meet & greet visitors in a friendly and professional manner.
- Answer all incoming telephone calls in a professional manner, direct calls to the correct destination, take messages when appropriate
- Prepare learner start dates and accompanying learner start letters.
- Ensuring all new starts are inputted into system
- Ensuring session registers are ready on a daily basis for each tutor
- Ensure all audits are carried out on learners files
- Preparation of induction packs for Study Programme
- Undertake general copying, typing and filing duties
Requirements:
- A Minimum of 18 months experience in administration or have been in a similar role.
- Minimum level 2 literacy, numeracy & ICT
- Minimum Level 3 in Business Administration or 5 years administration experience.
- Excellent organisational skills
- Ability to remain calm under pressure
- Ability to work well in a team and on your own initiative
Full, clean UK Driving License
Employee Benefits:
- 25 days holiday entitlement increasing to 30 with length of service,
- Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year.
- Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16.
- Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ.
- Cycle to Work Scheme.
- Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback.
- Optional early finish on Friday at 2.30 pm.
Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview.
All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview.
Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities. #J-18808-Ljbffr
Centre Administrator. Job in Fallings Park Education & Training Jobs employer: Nova Training
Contact Detail:
Nova Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Administrator. Job in Fallings Park Education & Training Jobs
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Centre Administrator. Understanding tasks like preparing learner start dates and managing session registers will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Showcase your customer service skills! Since this role involves greeting visitors and answering calls, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Research Nova Training and their values. Being able to discuss how your personal values align with theirs can set you apart from other candidates and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare questions to ask during the interview. Inquiring about team dynamics or the tools used for administrative tasks shows your enthusiasm for the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Centre Administrator. Job in Fallings Park Education & Training Jobs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Centre Administrator position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in administration. Highlight any specific skills that match the job requirements, such as organisational skills and ability to work under pressure.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide examples of your previous administrative experience and how it has prepared you for this position. Make sure to convey your customer service skills.
Follow Application Instructions: Make sure to follow the application instructions provided by Nova Training. If they require a specific application form, ensure you complete it accurately and submit it through the correct channels.
How to prepare for a job interview at Nova Training
✨Showcase Your Customer Service Skills
As a Centre Administrator, you'll be the first point of contact for clients and learners. Make sure to highlight your experience in providing excellent customer service during the interview. Share specific examples of how you've handled inquiries or resolved issues in a professional manner.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might want to mention any tools or methods you use to stay organised, such as digital calendars or task management apps.
✨Prepare for Common Administrative Tasks
Familiarise yourself with typical administrative duties mentioned in the job description, like preparing learner start letters and managing session registers. Consider discussing your previous experience with similar tasks and how you ensured accuracy and efficiency.
✨Research Nova Training
Understanding the company’s mission and values can give you an edge. Take some time to research Nova Training and be ready to explain why you want to work there. This shows your genuine interest in the role and the organisation.
