At a Glance
- Tasks: Lead and support young adults with mental health needs in a residential setting.
- Company: NovaStars Group, a values-led care provider focused on meaningful support.
- Benefits: Casual dress, employee discounts, health programmes, and on-site parking.
- Other info: Comprehensive training and development opportunities available.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Must be 18+, with Level 4 in Health and Social Care preferred.
The predicted salary is between 20250 - 24750 £ per year.
Nova Stars Group is a growing, values-led care provider supporting young people and adults aged 17 to 25 with mental health needs, learning disabilities and/or autism in residential settings.
Our services are registered with the Care Quality Commission and are built around person-centred, strengths-based practice.
We are committed to enabling people to live meaningful, independent and fulfilling lives within their local communities.
Our approach is proactive, therapeutic and preventative, with a strong focus on Positive Behaviour Support, risk reduction and promoting wellbeing.
Our Values
We expect all staff to work in line with our core values, reflecting the CQC’s Key Lines of Enquiry (KLOEs):
- Person-centred care – people are at the heart of every decision.
- Proactive and preventative support – reducing risk and avoiding crisis.
- Dignity, respect and inclusion.
- Partnership working with families, professionals and the wider community.
- Continuous improvement and learning.
- Role Purpose
The Residential Team Leader plays a key role in leading and delivering safe, effective, responsive and well-led support in line with CQC regulations.
You will support residents with mental health conditions, learning disabilities and/or autism to develop independence, life skills, emotional wellbeing and positive outcomes.
As a Residential Team Leader, you will work proactively to reduce risks, promote positive behaviour, support residents to achieve personalised outcomes and ensure high-quality care records are maintained using Nourish.
Key Responsibilities
- Lead shifts effectively, directing and supporting colleagues to provide safe, high-quality care.
- Provide day-to-day support in line with individual care plans, risk assessments and Positive Behaviour Support (PBS) plans.
- Promote independence, choice, control and inclusion in daily living.
- Support residents with personal care where required, maintaining dignity and respect.
- Encourage access to education, employment, training, leisure and community activities.
- Use proactive strategies to prevent distress, reduce risk and promote emotional regulation.
- Respond calmly to incidents, behaviours of concern and crisis situations, following agreed de-escalation techniques and restrictive practice guidance where applicable.
- Maintain accurate, timely and outcome-focused records using Nourish, including daily notes, incident reports and health updates.
- Safeguarding & Risk Management
The Residential Team Leader will support the safe running of the service by recognising, responding to and reporting safeguarding concerns in line with organisational and local authority procedures.
You will also support health and safety checks, environmental audits, risk assessments and safe lone-working practices, while promoting openness, whistleblowing and professional curiosity.
Recording & Compliance
Contribute to reviews of care plans, risk assessments and outcome measures, and support managers with audits, service reviews and quality assurance activities.
Understand and apply the Mental Capacity Act (2005) and best-interest decision-making.
Teamwork & Service Development
As a Residential Team Leader, you will act as a positive role model and help develop a supportive, professional and effective team environment.
You will build positive relationships with residents, colleagues, families and external professionals, participate in shift handovers and support effective communication across the service.
Where required, you will take responsibility for leading shifts and supporting the wider management team.
Essential Criteria
- Aged 18 years or over.
- QCF (NVQ) Level 4 in Health and Social Care – required.
- Six months' experience supporting adults with learning disabilities, autism and/or complex needs – preferred.
- Driving licence – preferred.
- Strong understanding of safeguarding, Positive Behaviour Support, professional boundaries and managing behaviours of concern.
- Strong verbal and written communication skills, with the ability to remain calm and responsive during challenging situations.
- Willingness to work flexibly, including weekends, nights and bank holidays.
Desirable Criteria
- Level 3 Diploma in Health & Social Care (or equivalent).
- Care Certificate.
- Experience working in CQC-registered residential services.
- Understanding of Outcome Stars, life-skills frameworks or similar outcome tools.
- Experience working with children and young people, transitional services or holding a Certificate of Higher Education.
- Training & Development
You will receive a comprehensive induction programme and undertake mandatory training, including safeguarding, PBS, MCA, health and safety, and autism awareness.
You will also be supported with supervision, appraisal and continuous professional development, including opportunities to enrol and work towards relevant Level 3 and Level 4 qualifications.
Please be advised that we do not offer visa sponsorship and cannot take on applicants with 20-hour restrictions, as we need staff who are able to commit to a shift pattern.
Benefits
- Casual dress.
- Employee discount.
- Health and wellbeing programme.
- On-site parking
Residential Team Leader in West Bromwich employer: Nova Stars Group Ltd
Nova Stars Group is an exceptional employer that fosters a collaborative and values-driven work culture, providing employees with opportunities for professional development and career progression. As a Personal Assistant to the CEO, you will play a vital role in supporting high-level business strategy while making a meaningful impact on the lives of young people with learning disabilities and mental health needs. Located in a dynamic environment, you will benefit from exposure to innovative initiatives and work alongside an ambitious leadership team dedicated to operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Team Leader in West Bromwich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Nova Stars Group Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Nova Stars Group Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Nova Stars Group Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Nova Stars Group Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Residential Team Leader in West Bromwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Nova Stars Group Ltd:Before hitting send, make sure to tailor your application specifically to Nova Stars Group Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Nova Stars Group Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
