Role Overview
Nova Stars Group provides person-centred residential care for young people and adults aged 17+ with mental health needs, learning disabilities and/or autism. The Residential Team Leader supports residents to develop independence, wellbeing and life skills while ensuring safe, high-quality care in line with CQC standards and organisational values.
Key Responsibilities
- Lead shifts and support staff to deliver safe, effective, person-centred care.
- Follow individual care plans, risk assessments and Positive Behaviour Support (PBS) plans.
- Promote independence, choice, dignity, inclusion and community participation.
- Support personal care and emotional wellbeing where required.
- Prevent and manage risks, distress and challenging situations using appropriate de-escalation techniques.
- Maintain accurate care records, daily notes and incident reports using Nourish.
- Recognise and report safeguarding concerns and support health and safety checks.
- Contribute to care plan reviews, audits and quality assurance.
- Build positive relationships with residents, families, colleagues and external professionals.
- Apply the Mental Capacity Act (2005) and promote best-interest decision-making.
- Aged 18 or over.
- QCF/NVQ Level 3 or 4 in Health and Social Care.
- Knowledge of safeguarding, PBS, professional boundaries and risk management.
- Strong communication, teamwork and problem-solving skills.
- Ability to remain calm in challenging situations.
- Flexibility to work nights, weekends and bank holidays.
- Six months’ experience supporting adults with learning disabilities, autism or complex needs.
- Full driving licence.
- Care Certificate and experience in CQC-registered residential services.
- Knowledge of outcome-based support tools or experience working with young people and transitional services.
Training and Development
Comprehensive induction, mandatory training, regular supervision, appraisals and opportunities for further qualifications and professional development are provided.
Visa sponsorship is not available. Applicants subject to 20-hour work restrictions cannot be accommodated due to the shift pattern requirements.
- QCF/NVQ Level 3 or 4 in Health and Social Care.
- Experience as a team leader or senior carer.
Shared Lives Carers are classed as self-employed and receive generous tax incentives
Leicestershire County Council Shared Lives Service
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Residential Team Leader- Nights in Walsall employer: Nova Stars Group Ltd
Nova Stars Group is an exceptional employer that fosters a collaborative and values-driven work culture, providing employees with opportunities for professional development and career progression. As a Personal Assistant to the CEO, you will play a vital role in supporting high-level business strategy while making a meaningful impact on the lives of young people with learning disabilities and mental health needs. Located in a dynamic environment, you will benefit from exposure to innovative initiatives and work alongside an ambitious leadership team dedicated to operational excellence.
