At a Glance
- Tasks: Lead high-priority network incident resolutions and mentor junior engineers.
- Company: Join a dynamic managed services team in Derby with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Other info: Fast-paced environment with a strong emphasis on teamwork and technical excellence.
- Why this job: Make a real impact by solving complex network issues and enhancing customer experiences.
- Qualifications: Proven experience in network support with skills in Fortinet and Cisco technologies.
The predicted salary is between 46800 - 60000 £ per year.
Senior Network Support Engineer, Fortinet. Cisco Derby Derby (Hybrid) on-site x2 days per week. Please do NOT apply for this role unless you live near Derby £500-550 per day Inside IR35 We're seeking an experienced
Senior Network Support Engineer to join a busy managed services environment, providing technical leadership for major incidents, complex escalations, and critical customer networks.
Key Skills Fortinet (essential) Cisco, Juniper and/or Meraki Routing, Switching, Firewalls, WAN & SD-WAN Major Incident Management MSP / Customer-Facing Support Experience What You'll Do Lead resolution of high-priority network incidents and escalations.
Act as the senior technical point of contact for complex issues.
Support root cause analysis and continuous service improvement.
Mentor engineers and promote technical best practice.
Work within ITIL, SLA, change, and security processes.
About You Proven Senior Network Engineer / Network Support Engineer experience.
Strong troubleshooting and customer communication skills.
Comfortable working in fast-paced, SLA-driven environments.
On-call participation may be required.
Apply now to join a highly skilled network team supporting enterprise and managed service customers.
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Senior Network Support Engineer, Fortinet, Cisco - Derby employer: Nova Source Technologies
Join a leading technology services organisation that values innovation and employee development, offering a dynamic work culture where your contributions directly impact critical infrastructure projects across the UK. With competitive salaries, generous on-call allowances, and opportunities for paid overtime, this role not only promises financial rewards but also fosters professional growth through diverse experiences in network engineering. Embrace the chance to work remotely while travelling nationwide, making every day an exciting new challenge.
