At a Glance
- Tasks: Lead high-priority network incident resolutions and mentor fellow engineers.
- Company: Dynamic managed services provider in Derby with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Other info: Exciting opportunity to work with leading technologies like Fortinet and Cisco.
- Why this job: Join a fast-paced environment and make a real impact on critical customer networks.
- Qualifications: Proven experience in network support with strong troubleshooting skills.
Senior Network Support Engineer, Fortinet, Cisco - Derby Derby (Hybrid) on-site x2 days per week.
Please do NOT apply for this role unless you live near Derby £500-550 per day Inside IR35 We're seeking an experienced Senior Network Support Engineer to join a busy managed services environment, providing technical leadership for major incidents, complex escalations, and critical customer networks.
Key Skills Fortinet (essential) Cisco, Juniper and/or Meraki Routing, Switching, Firewalls, WAN SD-WAN Major Incident Management MSP/Customer-Facing Support Experience What You'll Do Lead resolution of high-priority network incidents and escalations.
Act as the senior technical point of contact for complex issues.
Support root cause analysis and continuous service improvement.
Mentor engineers and promote technical best practice.
Work within ITIL, SLA, change, and security processes.
About You Proven Senior Network Engineer/Network Support Engineer experience.
Strong troubleshooting and customer communication skills.
Comfortable working in fast-paced, SLA-driven environments.
On-call participation may be required.
Apply now to jo...
Senior Network Support Engineer, Fortinet, Cisco - Derby employer: Nova Source Technologies Limited
Join a leading tech company in London as an AI Technical Solutions Architect, where innovation meets collaboration. With a hybrid work model that allows for flexibility and a vibrant office culture in Farringdon, employees benefit from continuous professional development opportunities and a supportive environment that encourages creativity and growth. This role not only offers competitive compensation but also the chance to work on cutting-edge technology solutions that drive digital transformation.
Contact Details:
Nova Source Technologies Limited Recruitment Team
