At a Glance
- Tasks: Support customers with sales orders and handle inbound and outbound calls.
- Company: Join The Bodyshop, a brand known for its commitment to fantastic customer service.
- Benefits: Enjoy monthly bonuses, enhanced parental benefits, and 22 days of annual leave.
- Other info: Dynamic work environment with a focus on exceeding targets and personal development.
- Why this job: Be part of a team that values customer satisfaction and offers growth opportunities.
- Qualifications: Experience in sales or customer service with a passion for helping others.
The predicted salary is between 22000 - 28000 € per year.
The Bodyshop Sales Advisor will support customers by processing coatings sales orders on the LKQ Coatings operating systems. The role will also be responsible for taking inbound sales calls and making regular outbound calls to designated customer bases. The Coatings Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to second line support as necessary, whilst upselling any current promotions to customers in turn.
Key Responsibilities
- Taking inbound calls and making outbound calls to customer base
- Processing sales orders and pick notes for the relevant branch
- Processing mixed paint orders with paint room
- Back-order processing
- Counter sales support where applicable
- Communicating regularly with the Sales Manager
Skills and Experience
- A passion for and experience in delivering fantastic customer service
- Previous experience in a sales advisor/Customer Services position
- To be result driven and highly motivated by delivering and exceeding targets
What we offer
- Monthly bonus
- Enhanced parental benefits
- EAP
- Pension
- 22 days annual leave
Sales Advisor in Sheffield employer: Nova Leisure Ltd
At The Bodyshop, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Sales Advisors to thrive. With competitive monthly bonuses, enhanced parental benefits, and a commitment to employee growth through training and development, we ensure that our team members feel valued and supported in their roles. Located in a dynamic environment, our employees enjoy the unique advantage of working for a brand that prioritises sustainability and ethical practices, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Sheffield
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on The Bodyshop. Understand their values and what makes them tick. This will help us connect with the interviewers and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how we can highlight our customer service experience and sales skills. The more comfortable we are, the better we’ll perform when it counts!
✨Tip Number 3
Show off your personality! When we’re on those calls or in interviews, let our passion for customer service shine through. Share stories that demonstrate our ability to upsell and handle queries effectively. It’s all about making a memorable impression!
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express our appreciation for the opportunity. It shows professionalism and keeps us fresh in their minds. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Sales Advisor in Sheffield
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for delivering fantastic customer service in your application. We want to see how you've gone above and beyond for customers in the past!
Tailor Your Experience:When writing your application, connect your previous sales advisor or customer service experience directly to the role. We love seeing how your skills align with what we’re looking for!
Be Results-Driven:Don’t forget to mention any targets you’ve exceeded in previous roles. We’re all about results here at StudySmarter, so show us how you’ve made an impact!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board with the team!
How to prepare for a job interview at Nova Leisure Ltd
✨Know Your Product
Before the interview, make sure you’re familiar with The Bodyshop's products and services. Understanding their offerings will help you answer questions confidently and show your passion for delivering fantastic customer service.
✨Practice Your Sales Pitch
Since the role involves upselling promotions, practice how you would pitch these to customers. Think of scenarios where you can highlight benefits and features that would appeal to different customer needs.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. This will demonstrate your commitment to excellent service and your ability to handle queries effectively.
✨Be Ready for Role-Play
Interviews for sales positions often include role-play scenarios. Be prepared to take a mock call or handle a customer query. Approach it as if you were on the job, showcasing your communication skills and problem-solving abilities.
