Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in various roles from warehouse picking to customer service and delivery.
- Company: Join LKQ Euro Car Parts, a leader in the automotive aftermarket.
- Benefits: Enjoy flexible working, 22 days leave, and career progression opportunities.
- Other info: Dynamic work environment with a focus on safety and operational excellence.
- Why this job: Be part of a people-first culture that values your contributions and growth.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
The predicted salary is between 22000 - 26000 £ per year.
As a General Assistant your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly, the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, and we are committed to supporting a healthy work‑life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
Skills and Experience
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to utilise technology to execute comprehensive fleet checks and deliver a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
What we offer
- Pension.
- 22 days annual leave (pro‑rated for part‑time colleagues).
- Genuine career progression.
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support.
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
General Assistant in Medway employer: Nova Leisure Ltd
Contact Detail:
Nova Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Medway
✨Tip Number 1
Get to know the company! Research LKQ Euro Car Parts and understand their values, especially their focus on customer experience. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that General Assistant position.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that demonstrate your ability to deliver excellent service and work well in a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at LKQ Euro Car Parts.
We think you need these skills to ace General Assistant in Medway
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a General Assistant and how you can contribute to our customer-first culture.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've delivered excellent customer service or worked in a team, as this aligns perfectly with what we’re looking for.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Nova Leisure Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with the importance of customer service and operational efficiency, as well as how your role contributes to the overall success of the branch.
✨Showcase Your Communication Skills
Since great communication is crucial for this role, prepare examples of how you've built strong customer relationships in the past. Think about times when you’ve gone above and beyond to ensure customer satisfaction, and be ready to share those stories.
✨Demonstrate Your Flexibility
The job requires a flexible approach to daily tasks. Be prepared to discuss how you adapt to changing situations and support your team. Share specific instances where your flexibility has led to improved outcomes or customer experiences.
✨Emphasise Safety First
With a focus on delivering a safety-first culture, think about how you can contribute to this aspect. Prepare to discuss your understanding of safety protocols and how you would implement them in your daily tasks to ensure a safe environment for both customers and colleagues.