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- Tasks: Build strong customer relationships and deliver exceptional service across various channels.
- Company: Join LKQ Euro Car Parts, a leader in the automotive aftermarket.
- Benefits: Enjoy 22 days annual leave, pension, and flexible working options.
- Other info: Dynamic role with genuine career progression opportunities.
- Why this job: Be part of a people-first organisation that values your growth and work-life balance.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Account Manager your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert you are responsible for building and maintaining strong customer relationships within your targeted territory.
Why work for LKQ? We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities:
- Creating strong leads and opportunities for all ECP channels, ensuring compliance across all marketing and promotional activity both internally and externally.
- Identifying existing, lapsed and new business opportunities within branch specific geographical areas.
- Conducting customer account reviews with the branch management team focusing on all KPIs and potential opportunities.
- Developing positive and professional working relationships with key internal stakeholders whilst maintaining a comprehensive understanding of the automotive aftermarket.
- Acting as a key member of the ECP Business Development Team, actively demonstrating the standards, behaviours and values of the team to drive effective teamwork across the business.
- Participation in regional business specific customer events.
- Attendance of national and local training events.
Working hours: 40 hours per week Monday to Friday from 8am to 5.00pm.
Skills and Experience:
- Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
What we offer:
- Pension.
- 22 days annual leave.
- Genuine career progression.
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support.
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Account Manager in Londonderry employer: Nova Leisure Ltd
Contact Detail:
Nova Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Londonderry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at LKQ Euro Car Parts. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for the role shine through. Talk about why you love customer service and how you can contribute to their success. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. LKQ Euro Car Parts is all about putting people first, so think about how your own values align with theirs. Be ready to share examples of how you've delivered exceptional service in the past.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email to express your appreciation. It shows professionalism and keeps you on their radar. Plus, it’s a great way to reiterate your interest in the Account Manager position.
We think you need these skills to ace Account Manager in Londonderry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about delivering exceptional customer service and building strong relationships.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the specific requirements of the Account Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, we’re looking for effective communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nova Leisure Ltd
✨Know Your Customer Service Stuff
As an Account Manager, you'll need to show that you can deliver exceptional customer service. Brush up on your customer relationship skills and be ready to share examples of how you've built strong connections in the past. Think about specific situations where you turned a challenging customer experience into a positive one.
✨Show Off Your Business Acumen
Demonstrate your understanding of the automotive aftermarket and how it relates to the role. Research LKQ Euro Car Parts and be prepared to discuss their market position, competitors, and any recent news. This will show that you're genuinely interested in the company and the industry.
✨Prepare for KPIs and Metrics
Since you'll be conducting account reviews focusing on KPIs, make sure you understand what these metrics are and how they impact business success. Be ready to discuss how you've used data to drive decisions in previous roles, and think about how you would approach this in your new position.
✨Be Ready to Talk Teamwork
LKQ values teamwork, so come prepared with examples of how you've collaborated with others to achieve goals. Highlight your ability to work with internal stakeholders and how you’ve contributed to a positive team environment. This will show that you align with their people-first approach.