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- Tasks: Be a key player in our branch, from picking parts to serving customers.
- Company: Join LKQ Euro Car Parts, a leader in the automotive aftermarket.
- Benefits: Enjoy 22 days annual leave, pension, and career progression opportunities.
- Other info: Flexible working options and a supportive work-life balance.
- Why this job: Make a real impact while delivering top-notch customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
As a General Assistant your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly, the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work‑life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
- Pension.
- 22 days annual leave (pro‑rated for part‑time colleagues).
- Genuine career progression.
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support.
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
General Assistant employer: Nova Leisure Ltd
Contact Detail:
Nova Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company! Research LKQ Euro Car Parts and understand their values, especially their commitment to a customer-first culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone inside can give you insights into the role and even put in a good word for you when it comes to hiring decisions.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that demonstrate your ability to deliver best-in-class service and work collaboratively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the LKQ family and ready to contribute to their success.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a General Assistant and how you can contribute to our customer-first culture.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our values and the responsibilities of the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nova Leisure Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with the importance of customer service and operational efficiency, as well as how your role contributes to the overall success of the branch.
✨Showcase Your Communication Skills
Since great communication is crucial for this position, prepare examples of how you've built strong customer relationships in the past. Think about times when you’ve effectively communicated with colleagues or customers to resolve issues or improve service.
✨Demonstrate Your Flexibility
The job requires a flexible approach to daily tasks. Be ready to discuss how you've adapted to changing situations in previous roles. Highlight your willingness to take on various responsibilities to support the team and enhance customer experience.
✨Emphasise Safety First
Given the emphasis on a safety-first culture, come prepared to talk about your understanding of safety protocols and how you’ve implemented them in past roles. Share any experiences where you contributed to a safe working environment, showing that you prioritise safety for yourself and others.