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For Companies At a Glance
- Tasks: Assist a team of insurance specialists with calls, leads, and policy queries.
- Company: Established independent insurance broker based in Romford.
- Benefits: Monthly wellness programme, full-time hours, and CII training opportunities.
- Why this job: Be the first point of contact for clients and help grow the business.
- Qualifications: Strong organisational skills and excellent customer service experience.
- Other info: No insurance experience needed; training provided for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
You’ll be working as part of a small team of dedicated commercial insurance specialists, for a well-established Romford based independent insurance broker.
The Role
Working closely with Accounts Executives and Brokers you’ll be assisting the team to answer calls, chasing prospects, contacting leads and querying policy placement for a range of covers including fleet, HGV, business and property. As a fundamental part of the team you will be contributing towards the growth of the business by assisting in new business and marketing strategies. As you may be the first touch point for any potential client a professional, proactive and efficient approach to communication will be required.
Required Skills
- Strong time management and organisational skills
- Excellent telephone manner and customer service skills
- Previous administration experience
- Previous experience using Microsoft Office products; Outlook, Word and Excel
Previous experience in the insurance industry is not required, as training will be given, however any related experience will be looked at advantageously.
The Opportunity
- Monthly benefits and wellness program
- Full Time 9am – 5pm (Monday to Friday)
- There is an opportunity for Chartered Insurance Institute (CII) training, working towards a vocational qualification and promoted role of Insurance Broker.
Insurance Administrator in Romford employer: Nova Insurance
Contact Detail:
Nova Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Administrator in Romford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry or join relevant groups on social media. You never know who might have a lead or can refer you to someone looking for an Insurance Administrator.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and communicating with clients, it’s crucial to sound confident and professional. Grab a friend and do some mock calls to get comfortable before you land that interview.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring along examples of how you've managed tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly shows your enthusiasm for the role and the company!
We think you need these skills to ace Insurance Administrator in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Administrator role. Highlight any relevant skills, especially in customer service and administration, and don’t forget to mention your time management abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how you can contribute to the team. Mention your proactive approach and willingness to learn about the insurance industry.
Show Off Your Communication Skills: Since you'll be the first point of contact for clients, it's crucial to demonstrate your excellent telephone manner in your application. Use clear and professional language throughout your written application to reflect this.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Nova Insurance
✨Know Your Role
Make sure you understand the specifics of the Insurance Administrator position. Familiarise yourself with the responsibilities, such as assisting Accounts Executives and Brokers, and how you can contribute to the team's success. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for potential clients, practice your telephone manner and customer service skills. Consider doing mock calls with a friend or family member to refine your approach. Highlight any previous experience where you've successfully communicated with clients or handled inquiries.
✨Demonstrate Organisational Skills
Prepare examples that showcase your time management and organisational abilities. Think of situations where you’ve effectively managed multiple tasks or prioritised work under pressure. This will illustrate your capability to handle the demands of the role and support the team efficiently.
✨Be Open to Learning
Since previous insurance experience isn't required, emphasise your willingness to learn and adapt. Mention any relevant skills or experiences that could transfer to this role, and express enthusiasm for the training opportunities available, like working towards a CII qualification.