At a Glance
- Tasks: Support a busy entrepreneur with personal logistics, travel, and daily life operations.
- Company: Dynamic family environment in beautiful Lisbon, Portugal.
- Benefits: Competitive salary, flexible working style, and unique travel opportunities.
- Other info: High-trust role with significant responsibility and room for growth.
- Why this job: Be the key to a smooth-running lifestyle while enjoying diverse tasks and responsibilities.
- Qualifications: Fluent in Portuguese and English, with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Lisbon / Cascais / Oeiras area, Portugal
Role type: Full-time
Working style: Highly in-person, flexible, with regular travel
Job Summary
We are looking for an exceptional Travel & Lifestyle Manager to support a busy entrepreneur and family across personal logistics, travel, calendar, inbox, household coordination and daily life operations. This is not a traditional office-based assistant role. It is a high-trust, highly practical, in-person role for someone who enjoys creating order around a fast-moving principal and family life. The core mission is simple: Remove decisions, admin, logistics, friction and unnecessary communication so the principal can focus on business, family, health and high-value work.
The ideal person is proactive, discreet, service-minded, highly organised and comfortable doing everything from calendar and inbox management to travel logistics, errands, restaurant bookings, food coordination, Portuguese admin, packing support during travel, and working with household staff and external providers.
Key Responsibilities
- Daily life and personal operations
- Managing daily logistics and priorities
- Removing unnecessary decisions from the principal’s day
- Handling errands, bookings, reservations, purchases and returns
- Coordinating appointments, suppliers, deliveries and services
- Making sure practical issues are solved before they become problems
- Creating systems, checklists and routines that make life smoother
- Sitting down with the principal once per day to go through priorities, decisions and open loops
- Calendar and communication management
- Managing and protecting the calendar
- Scheduling meetings, calls and personal appointments
- Filtering emails and escalating only what truly needs attention
- Drafting replies and, over time, replying on behalf of the principal where appropriate
- Managing selected communication channels once trust is established
- Reducing noise, unnecessary communication and low-value decisions
- Following up with people so nothing falls through the cracks
- Travel management
- Booking flights, hotels, transport and restaurants
- Creating itineraries and travel plans
- Coordinating luggage, packing lists and practical travel preparation
- Travelling ahead or alongside the principal to ensure everything is ready
- Checking hotel arrangements, rooms, transport, food, gym access and local logistics
- Solving issues before arrival
- Making sure travel feels seamless and low-friction
- Household and lifestyle coordination
- Coordinating with the maid and other household providers
- Making sure the home is prepared and functioning smoothly
- Managing repairs, suppliers, maintenance and deliveries
- Coordinating laundry, dry cleaning, car-related tasks and other practical matters
- Making sure groceries and key household items are stocked
- Coordinating food, meals, restaurant bookings and delivery
- Helping practically with food on occasion if needed
- Supporting family logistics where relevant
- Food, health and personal preferences
- Coordinating groceries and meals
- Understanding dietary preferences
- Booking restaurants that fit preferences
- Coordinating with the maid on food preparation
- Managing health-related appointments such as doctors, dentists, physio, etc.
- Helping maintain routines during travel
- Portuguese admin and local support
- Handling Portuguese bureaucracy and appointments
- Speaking with local suppliers, service providers and authorities
- Booking and managing local services
- Helping with forms, appointments, car-related admin, doctors, schools and other local logistics
- Translating or clarifying Portuguese communication where needed
About You
We are looking for someone who is:
- Highly organised and detail-oriented
- Discreet and trustworthy
- Calm under pressure
- Proactive and able to anticipate needs
- Practical and not status-sensitive
- Warm, but professional
- Comfortable around a family environment
- Comfortable with children, while not being hired as a nanny
- Able to push back respectfully to protect time and priorities
- Comfortable with both luxury environments and everyday errands
- Strong at solving problems independently
- Flexible with travel and changing schedules
- Excellent in Portuguese and strong in English
- Based near Lisbon, Cascais or Oeiras
- Legally able to work in Portugal
The ideal background could include experience as a:
- Private PA
- Executive Assistant
- Lifestyle Manager
- Family office assistant
- Luxury hospitality / concierge
- High-end household manager
- Travel coordinator
A pure corporate EA may be too removed from the practical side of the role. A pure housekeeper may not have the inbox, calendar and communication skills required. The ideal candidate sits between the two: polished, trusted and administratively strong, but also practical, hands-on and service-minded.
WHAT SUCCESS LOOKS LIKE
After three months, success would mean:
- The principal spends much less time on admin, logistics and small decisions
- Travel is smooth and requires very little input from the principal
- The calendar is protected and well managed
- Emails and messages are filtered effectively
- Household and personal logistics are running smoothly
- Food, appointments, errands and local admin are handled proactively
- The assistant understands preferences and can make good decisions independently
- The principal feels that life has become calmer, simpler and more focused
ACCESS AND TRUST
This is a high-trust role. The successful candidate will gradually receive access to sensitive information and systems as trust builds. This may include:
- Calendar
- Travel accounts
- Selected communication channels
- Household and supplier information
- Expense tools or an assistant card with limits
Access will be introduced gradually. Confidentiality and discretion are essential. A confidentiality agreement will be required.
WORKING STYLE
This role requires high flexibility. It is not a standard 9–5 office role. The assistant should be comfortable with:
- Regular in-person work
- Being physically close to the principal when needed
- Occasional evening or weekend flexibility
- Travel
- Fast-changing priorities
- Handling both important and small practical tasks
- A daily check-in with the principal to review priorities and decisions
The role should be intense but sustainable. Clear communication, trust, good judgment and reliability are more important than being constantly busy.
COMPENSATION
Compensation will be competitive and based on experience, capability and fit. The right person will have the opportunity to build a long-term, trusted role with significant responsibility and variety.
REQUIREMENTS
Essential:
- Fluent Portuguese
- Strong English
- Based near Lisbon / Cascais / Oeiras
- Able to work in person
- Able and willing to travel
- Strong organisational skills
- Excellent discretion and confidentiality
- Comfortable with both executive-level tasks and practical lifestyle tasks
- Strong problem-solving ability
- Valid driving licence preferred
Preferred:
- Experience as a private PA, EA, lifestyle manager, family office assistant or luxury concierge
- Experience supporting entrepreneurs, founders, executives or high-net-worth families
- Experience with travel planning and household coordination
- Experience managing inboxes, calendars and suppliers
- Strong local knowledge of Portugal
SUMMARY
This is a rare role for someone who enjoys being deeply useful, highly trusted and close to the action. The right candidate will become the person who makes daily life run smoothly: managing the calendar, inbox, travel, household coordination, errands, food, local admin and personal logistics — while removing decisions and friction wherever possible. The ideal candidate is polished enough to manage sensitive communication and high-level logistics, but practical enough to pick up food, pack luggage during travel, coordinate repairs, solve small problems and make life easier every day.
Travel & Lifestyle Manager in London employer: Nova Founders Capital
At Nova Founders Capital, we pride ourselves on being an exceptional employer that fosters a dynamic and entrepreneurial work culture in the heart of London. As a Talent Associate, you will enjoy unparalleled growth opportunities, working closely with founders and driven colleagues while taking ownership of the recruitment process. Our commitment to internal promotion and operational experience ensures that your contributions are not only valued but also pivotal to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Travel & Lifestyle Manager in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Nova Founders Capital who are looking for fresh talent for roles like Travel & Lifestyle Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Nova Founders Capital and give you a leg up for your Travel & Lifestyle Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel & Lifestyle Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel & Lifestyle Manager in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel & Lifestyle Manager role at Nova Founders Capital.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel & Lifestyle Manager position at Nova Founders Capital.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Nova Founders Capital.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Nova Founders Capital's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel & Lifestyle Manager.
How to prepare for a job interview at Nova Founders Capital
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Nova Founders Capital.
