At a Glance
- Tasks: Lead and inspire teams to support vulnerable young people and drive operational excellence.
- Company: Nova Care Group, founded on lived experience, dedicated to making a difference.
- Benefits: Competitive salary, enhanced leave, private healthcare, and career progression opportunities.
- Other info: Monday to Friday role with no shift work and supportive environment for personal growth.
- Why this job: Make a real impact in the lives of young people while developing your leadership skills.
- Qualifications: Experience in management within children's services and knowledge of safeguarding and compliance.
The predicted salary is between 52000 - 52000 £ per year.
At Nova Care Group, we support young people on paths that put their safety and wellbeing at risk a genuine opportunity to change direction. The young people we support have been through a lot and show this through challenging behaviours. But for us, that’s not the full picture because behind every behaviour is a story and a chance to make a difference.
As a Service Manager, you’ll lead and oversee two placements, driving a culture of operational excellence, accountability, teamwork and respect across both services. The Service Manager will provide visible and inspirational leadership to Deputies and Support Workers, ensuring the highest standards of care, safeguarding, compliance and team performance are consistently achieved. Operating outside of the shift rotation, the Service Manager will maintain oversight of both day and night teams through the leadership of two Deputy Managers. The role is responsible for ensuring services operate in line with regulatory requirements, organisational expectations and therapeutic approaches.
Requirements for Our Service Manager:
- Experience within a management or leadership role within children’s services or services supporting vulnerable young people.
- Strong working knowledge of safeguarding, compliance and risk management.
- Experience leading or supporting inspections, audits or quality assurance processes.
- Experience supporting recruitment, onboarding and staff development.
- Knowledge of CQC standards and Regulation 44 processes essential.
- Level 3 qualification within Health & Social Care or equivalent is essential.
- Level 5 Leadership & Management qualification desirable or willingness to work towards.
- Full UK Driving licence and right to work in the UK (we are not able to offer sponsorship).
What Makes Us Different:
Nova Care Group was founded on lived experience. Real understanding of what it means to support a young person through crisis, through complexity and through the moments where others may have walked away. Because we’ve been there before, the support we offer our Service Manager is meaningful, practical and designed to help you thrive in your role.
What You’ll Receive In Return:
- Competitive salary of £52,000
- No shift work required this is a Monday Friday role
- Enhanced annual leave entitlement that increases with length of service
- Private healthcare cover
- Fully funded Level 5 or 7 qualifications
- Clear career and progression pathways
- Paid sick leave and company pension scheme
- Refer a friend scheme
- Entitlement to Blue Light discounts
Nova Care Group is committed to safeguarding and promoting the welfare of the young people we support. This role is subject to safer recruitment checks, including an enhanced DBS, employment history and reference checks.
Service Manager (Children and Young People) in Peterlee employer: Nova Care Group
At Nova Care Group, we pride ourselves on being an exceptional employer dedicated to delivering high-quality care to young people. Our supportive work culture fosters collaboration and professional growth, offering employees opportunities for development in a meaningful sector. Located in Peterlee, we provide a dynamic environment where your contributions directly impact the lives of those we serve, making every day rewarding and fulfilling.
