At a Glance
- Tasks: Lead and inspire teams to support vulnerable young people and drive operational excellence.
- Company: Nova Care Group, dedicated to making a real difference in young people's lives.
- Benefits: Competitive salary, enhanced leave, private healthcare, and career progression opportunities.
- Other info: Monday to Friday role with no shift work and a commitment to your professional growth.
- Why this job: Make a meaningful impact while leading a passionate team in a supportive environment.
- Qualifications: Experience in management within children's services and knowledge of safeguarding and compliance.
The predicted salary is between 52000 - 52000 £ per year.
At Nova Care Group, we support young people on paths that put their safety and wellbeing at risk a genuine opportunity to change direction. The young people we support have been through a lot and show this through challenging behaviours. But for us, that’s not the full picture because behind every behaviour is a story and a chance to make a difference.
You’ll lead and oversee two placements, driving a culture of operational excellence, accountability, teamwork and respect across both services. You will provide visible and inspirational leadership to Deputies and Support Workers, ensuring the highest standards of care, safeguarding, compliance and team performance are consistently achieved. Operating outside of the shift rotation, you will maintain oversight of both day and night teams through the leadership of two Deputy Managers. The role is responsible for ensuring services operate in line with regulatory requirements, organisational expectations and therapeutic approaches.
Requirements for our Service Manager:
- Experience within a management or leadership role within children’s services or services supporting vulnerable young people.
- Strong working knowledge of safeguarding, compliance and risk management.
- Experience leading or supporting inspections, audits or quality assurance processes.
- Experience supporting recruitment, onboarding and staff development.
- Knowledge of CQC standards and Regulation 44 processes essential.
- Level 3 qualification within Health & Social Care or equivalent is essential.
- Level 5 Leadership & Management qualification desirable or willingness to work towards.
- Full UK Driving licence and right to work in the UK (we are not able to offer sponsorship).
What makes us different:
Nova Care Group was founded on lived experience. Real understanding of what it means to support a young person through crisis, through complexity and through the moments where others may have walked away. Because we’ve been there before, the support we offer our Service Manager is meaningful, practical and designed to help you thrive in your role.
What you’ll receive in return:
- Competitive salary of £52,000
- No shift work required – this is a Monday – Friday role
- Enhanced annual leave entitlement that increases with length of service
- Private healthcare cover
- Fully funded Level 5 or 7 qualifications
- Clear career and progression pathways
- Paid sick leave and company pension scheme
- Refer a friend scheme
- Entitlement to Blue Light discounts
Nova Care Group is committed to safeguarding and promoting the welfare of the young people we support. This role is subject to safer recruitment checks, including an enhanced DBS, employment history and reference checks.
Service Manager in North East employer: Nova Care Group
At Nova Care Group, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of vulnerable young people. Our supportive work culture fosters teamwork and accountability, while offering competitive salaries, enhanced annual leave, and opportunities for professional development, including fully funded qualifications. With a focus on meaningful support and clear career progression pathways, we ensure that our Service Managers thrive in their roles, making this an ideal place for those passionate about creating positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the children's services sector. Attend local events or online webinars where you can meet people who might know about openings at Nova Care Group or similar organisations.
✨Tip Number 2
Prepare for interviews by understanding the core values of Nova Care Group. Think about how your experience aligns with their mission to support vulnerable young people and be ready to share specific examples that demonstrate your leadership skills.
✨Tip Number 3
Showcase your passion for making a difference! When you get the chance to speak with hiring managers, let them know why you care about supporting young people and how your background has prepared you for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Nova Care Group team.
We think you need these skills to ace Service Manager in North East
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting young people shine through. We want to see how your experiences and values align with our mission at Nova Care Group.
Tailor Your CV:Make sure your CV highlights relevant experience in management or leadership roles within children's services. We’re looking for specific examples that demonstrate your knowledge of safeguarding and compliance.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nova Care Group
✨Know Your Stuff
Make sure you brush up on your knowledge of safeguarding, compliance, and risk management. Familiarise yourself with CQC standards and Regulation 44 processes, as these will likely come up during the interview. Showing that you understand the regulatory landscape will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in challenging environments. Think about times when you inspired your team or improved performance. This role is all about visible leadership, so be ready to discuss your approach to motivating and developing staff.
✨Understand Their Mission
Nova Care Group is all about making a difference in the lives of young people. Research their values and be prepared to discuss how your personal experiences align with their mission. This will show that you're not just looking for a job, but that you're genuinely invested in their cause.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to staff development or how they measure success in their services. Asking thoughtful questions shows that you're engaged and serious about the role.
