At a Glance
- Tasks: Lead and inspire teams to provide exceptional care for vulnerable young people.
- Company: Nova Care Group, a compassionate organisation with lived experience in youth support.
- Benefits: Competitive salary, enhanced leave, private healthcare, and career progression opportunities.
- Other info: Monday to Friday role with no shift work and supportive work culture.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in management within children's services and knowledge of safeguarding essential.
The predicted salary is between 52000 - 52000 £ per year.
At Nova Care Group, we support young people on paths that put their safety and wellbeing at risk, providing a genuine opportunity to change direction. The young people we support have been through a lot and show this through challenging behaviours. Behind every behaviour is a story and a chance to make a difference.
As a Service Manager, you’ll lead and oversee two placements, driving a culture of operational excellence, accountability, teamwork and respect across both services. The Service Manager will provide visible and inspirational leadership to Deputies and Support Workers, ensuring the highest standards of care, safeguarding, compliance and team performance are consistently achieved. Operating outside of the shift rotation, the Service Manager will maintain oversight of both day and night teams through the leadership of two Deputy Managers.
The role is responsible for ensuring services operate in line with regulatory requirements, organisational expectations and therapeutic approaches.
Requirements for our Service Manager:
- Experience within a management or leadership role within children’s services or services supporting vulnerable young people.
- Strong working knowledge of safeguarding, compliance and risk management.
- Experience leading or supporting inspections, audits or quality assurance processes.
- Experience supporting recruitment, onboarding and staff development.
- Knowledge of CQC standards and Regulation 44 processes essential.
- Level 3 qualification within Health & Social Care or equivalent is essential.
- Level 5 Leadership & Management qualification desirable or willingness to work towards.
- Full UK Driving licence and right to work in the UK (we are not able to offer sponsorship).
What makes us different:
Nova Care Group was founded on lived experience. We have a real understanding of what it means to support a young person through crisis, through complexity and through the moments where others may have walked away. Because we’ve been there before, the support we offer our Service Manager is meaningful, practical and designed to help you thrive in your role.
What you’ll receive in return:
- Competitive salary of £52,000
- No shift work required – this is a Monday – Friday role
- Enhanced annual leave entitlement that increases with length of service
- Private healthcare cover
- Fully funded Level 5 or 7 qualifications
- Clear career and progression pathways
- Paid sick leave and company pension scheme
- Refer a friend scheme
- Entitlement to Blue Light discounts
Nova Care Group is committed to safeguarding and promoting the welfare of the young people we support. This role is subject to safer recruitment checks, including an enhanced DBS, employment history and reference checks.
Service Manager in Bath employer: Nova Care Group
At Nova Care Group, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of vulnerable young people. Our supportive work culture fosters teamwork and accountability, while offering clear career progression opportunities and comprehensive benefits, including private healthcare and fully funded qualifications. With a focus on meaningful support and professional growth, our Service Manager role provides a unique chance to lead with purpose in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who have experience with young people. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Nova Care Group and their values. Show us that you understand our mission and how your experience aligns with supporting vulnerable young people. It’s all about making that connection!
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired teams or handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep it engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Manager in Bath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in managing teams and supporting vulnerable young people, as well as your knowledge of safeguarding and compliance. We want to see how your unique background fits with our mission!
Showcase Your Leadership Skills:In your application, emphasise your leadership style and how you've inspired teams in the past. Share specific examples of how you've driven operational excellence and accountability. We love to see candidates who can lead by example and motivate others!
Be Authentic:Don’t be afraid to let your personality shine through in your application. We value lived experiences and genuine passion for supporting young people. Share your story and what drives you to make a difference in their lives – it could set you apart from other candidates!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at Nova Care Group
✨Know Your Stuff
Make sure you brush up on your knowledge of safeguarding, compliance, and risk management. Familiarise yourself with CQC standards and Regulation 44 processes, as these are crucial for the Service Manager role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've demonstrated strong leadership in children's services or similar environments. Think about times when you’ve led a team through challenges or improved service quality. This will help you illustrate your ability to inspire and manage teams effectively.
✨Understand Their Values
Nova Care Group values lived experience and a genuine understanding of supporting young people. Be ready to share your own experiences or insights that align with their mission. This connection can set you apart and show that you resonate with their ethos.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about their approach to staff development or how they measure success in their services. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
