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- Tasks: Support engineers with technical guidance and ensure top-notch customer service.
- Company: Join a dynamic team delivering essential building services across the region.
- Benefits: Enjoy a competitive salary, company car, private healthcare, and generous holiday.
- Why this job: Be part of a supportive culture focused on safety, teamwork, and professional growth.
- Qualifications: Must have commercial gas qualifications and contract management experience.
- Other info: Opportunity for CPD development and health support services.
The predicted salary is between 52000 - 78000 £ per year.
Our business is organised in regional teams of up to 30 commercial engineers who work in concert with our central technical support team to deliver, service, repair, maintain and install the full spectrum of commercial building services. You and your colleagues will be the customer facing powerhouse of our business within your region with a portfolio of key clients and sites.
PRINCIPAL ACCOUNTABILITIES
- Provide technical support and guidance on the telephone to engineers out in the field
- Interact between administration team, management team and regional engineering team to disseminate information into the field
- Monitor engineers and promote best practice in health and safety, engineering and customer care
- Be part in on call rota
EXPERIENCE AND ATTRIBUTES
- COCN1 or relevant Commercial Gas Qualifications (essential)
- Contract Management Experience (essential)
- Building Services / FM Experience (essential)
- Good interpersonal skills
- The ability to work independently and take initiative
- Ability to work as an individual and as part of a team
- Excellent written and verbal communication skills
- Excellent time management and organisational skills
- Outstanding customer service skills
- A friendly and professional telephone manner
- Working knowledge of Microsoft Office packages
- Strong attention to detail
- Computer Literate
REMUNERATION
- Up to £65,000 per annum
- Company Car
- 25 days Holiday
- On-site free parking
- Performance related bonus
- Private Healthcare Bupa
- Auto enrolment Health Assured - Health and Wellbeing support
- Atlas Training access - CPD development
Contract Manager in Watford employer: nova artes engineering
Contact Detail:
nova artes engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Watford
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in building services and facilities management. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the industry.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in contract management or commercial gas qualifications. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving customer service and team collaboration. Highlight your ability to work independently while also being a supportive team member.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your answers during the interview and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Contract Manager in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in contract management and building services. Use specific examples that demonstrate your skills in customer service, communication, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Contract Manager role. Emphasise your technical support experience and how you can contribute to the company's success in delivering commercial building services.
Highlight Relevant Qualifications: Clearly list your COCN1 or relevant Commercial Gas Qualifications in your application. Mention any additional certifications or training that relate to building services or facilities management.
Showcase Soft Skills: In your application, provide examples of your interpersonal skills and ability to work independently. Highlight your time management and organisational skills, as these are crucial for the role.
How to prepare for a job interview at nova artes engineering
✨Showcase Your Contract Management Experience
Make sure to highlight your previous contract management roles during the interview. Be prepared to discuss specific projects you've managed, the challenges you faced, and how you overcame them. This will demonstrate your capability and confidence in handling similar responsibilities.
✨Demonstrate Technical Knowledge
Since the role requires providing technical support, brush up on your knowledge of commercial building services and relevant qualifications like COCN1. Be ready to answer technical questions and provide examples of how you've applied your expertise in past roles.
✨Emphasise Interpersonal Skills
Given the customer-facing nature of the role, it's crucial to showcase your interpersonal skills. Share examples of how you've successfully interacted with clients or colleagues, resolved conflicts, or promoted best practices in health and safety and customer care.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the company's approach to training and development, or how they measure success in this position. This not only helps you gauge if the job is right for you but also leaves a positive impression.
