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For Companies At a Glance
- Tasks: Manage client relationships and coordinate repair projects in a dynamic environment.
- Company: Join NOV, a global leader in oil and gas equipment and services.
- Benefits: Enjoy competitive salary, private medical insurance, and flexible benefits.
- Why this job: Be part of a collaborative team making a real impact in the industry.
- Qualifications: GCSE Level 3 or equivalent; experience in a similar role preferred.
- Other info: Opportunity for professional development and exposure to international clients.
The predicted salary is between 28800 - 48000 £ per year.
As a Technical Sales Engineer within the UK Aftermarket Operations Repair Group, you will act as the primary liaison between our repair group and customers. Your primary responsibilities include managing client relationships, coordinating project activities, developing quotations, tracking repair jobs, and resolving technical issues. This position involves regular client interactions, both locally and occasionally overseas, to ensure exceptional service and maintain NOV as the preferred supplier for repair services.
NOV (National Oilwell Varco) is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production operations. At our Montrose facility, we specialize in delivering high-quality repair and aftermarket services that uphold our commitment to innovation, customer satisfaction, and operational excellence.
What We Offer
- Opportunity to work in a global organization with a strong industry reputation
- Exposure to international client relationships and project coordination
- Competitive salary and benefits
- Professional development through the company's competency program
- A safety-focused work environment backed by comprehensive HSE policies
Key Responsibilities
- Serve as the single point of contact for assigned customers
- Coordinate repair projects, especially those involving multiple equipment items
- Generate and revise quotations, work scopes, and quality plans
- Conduct contract reviews and track repair progress
- Regularly update customers on job status, costs, and technical issues
- Maintain ERP systems and compliance records
- Address customer complaints and facilitate resolutions
- Work with internal teams to meet customer requirements and deadlines
- Promote business through client engagement and identifying new opportunities
- Comply with NOV's Quality Management and HSE Systems
Qualifications & Skills
- GCSE Level 3 or equivalent relevant business qualifications
- Experience in a similar role, preferably in the Oil and Gas industry
- Strong computer literacy (Microsoft Office)
- Understanding of business and technical documentation
Soft Skills
- Strong customer focus with excellent communication skills
- Strategic thinking and sound judgment
- Time management and organizational skills
- Team player with a proactive approach to problem-solving
- Ethics-driven and committed to self-development
Why Join Us?
Join our Global Family. We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. We believe in passionate people, independent thinking, and collaborative commitment. That's how ideas grow and innovations thrive.
At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:
- Health & Wellbeing: Private Medical Insurance, Employee Assistance Programme (EAP)
- Finance & Protection: Pension Plan, Income Protection, Life Assurance, Personal Accident Coverage
- Flexible Benefits (via salary sacrifice options for you and your family)
- Dental Insurance, Healthcare Cash Plan, Partner Life Assurance, Critical Illness Cover
- Retail Vouchers, Gym Membership, Cycle to Work Scheme, Travel Insurance
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World. Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success - now and in the future.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
Technical Sales Engineer employer: NOV
Contact Detail:
NOV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Engineer
✨Tip Number 1
Familiarise yourself with the oil and gas industry, especially the technical aspects related to repair services. Understanding the specific challenges and needs of clients in this sector will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals already working in technical sales or the oil and gas industry. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your experience with client relationship management and project coordination. Be ready to share specific examples of how you've successfully resolved technical issues or improved customer satisfaction in previous roles.
✨Tip Number 4
Showcase your strong computer literacy, particularly with Microsoft Office and any ERP systems you've used. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
We think you need these skills to ace Technical Sales Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Technical Sales Engineer position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in technical sales or the oil and gas industry. Use specific examples to demonstrate your ability to manage client relationships and resolve technical issues.
Showcase Your Skills: Make sure to include both hard and soft skills that are relevant to the role. Mention your computer literacy, communication skills, and any experience with ERP systems, as well as your strategic thinking and problem-solving abilities.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Technical Sales Engineer position at NOV. Discuss how your background and skills make you a great fit for the company and how you can contribute to their commitment to customer satisfaction and operational excellence.
How to prepare for a job interview at NOV
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Technical Sales Engineer. Familiarise yourself with managing client relationships, coordinating projects, and resolving technical issues. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As this role involves regular client interactions, it's crucial to showcase your excellent communication skills. Prepare examples of how you've effectively communicated with clients in the past, especially in resolving issues or managing expectations.
✨Demonstrate Technical Knowledge
Brush up on your technical knowledge related to the oil and gas industry. Be ready to discuss relevant technical documentation and how it applies to the role. This will show that you are not only a sales engineer but also someone who understands the technical aspects of the products and services.
✨Prepare Questions for Them
Prepare insightful questions to ask during the interview. This could include inquiries about their approach to customer service, project management, or how they handle technical challenges. Asking questions shows your interest in the company and the role, and helps you assess if it's the right fit for you.
