At a Glance
- Tasks: Support sales operations by managing customer enquiries, quotations, and orders.
- Company: Join NOV, a global leader in oil and gas technology since 1862.
- Benefits: Enjoy professional growth, exposure to ERP/CRM systems, and a collaborative team environment.
- Why this job: Be part of a dynamic culture that values innovation and teamwork in the energy sector.
- Qualifications: Strong admin skills, attention to detail, and proficiency in ERP/CRM systems required.
- Other info: Ideal for those eager to learn and grow in sales and customer service.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
About the Role
We are seeking a proactive and detail-oriented Sales Administrator to support our sales operations. In this role, you will be responsible for inputting, processing, and managing customer enquiries, quotations, and orders through our ERP and CRM systems. Working closely with the Quotation Team and Sales Engineers, you will ensure accurate and timely handling of customer requirements while actively contributing to improved conversion rates.
This position is ideal for someone with strong administrative skills who is eager to grow their knowledge in sales and customer service while playing an integral role in supporting both customers and the wider sales team. You will also participate in process improvement initiatives that enhance efficiency and align with the company's strategy and vision.
About the Company
NOV (National Oilwell Varco) is a global leader in the design, manufacture, and sale of equipment and technologies for the oil and gas industry. With a legacy of innovation dating back to 1862, NOV delivers advanced solutions that improve the cost-effectiveness, efficiency, safety, and sustainability of energy operations worldwide.
What We Offer:
- An opportunity to be part of a collaborative and customer-focused team.
- Professional growth and development within a global organization.
- Exposure to ERP and CRM systems, supporting your technical and sales skills development.
- A dynamic work environment where your contribution supports both customer success and company performance.
Key Responsibilities
Essential Responsibilities:
- Process and manage customer enquiries, quotations, and orders in ERP and CRM systems.
- Collaborate with the Quotation Team to ensure accuracy and completeness of offers.
- Actively follow up on quotations and open enquiries to maximize conversion opportunities.
- Input and track customer orders in line with company procedures and KPI targets.
- Liaise with customers to provide updates on order status and resolve queries.
- Support Sales Engineers and Coordinators to ensure smooth internal communication.
- Assist with KPI tracking, reporting, and analysis of quotation/order trends.
- Ensure compliance with company policies, including HSE and quality standards.
Desired Responsibilities:
- Contribute to continuous improvement initiatives within the sales department.
- Support additional duties as reasonably requested by the Product Line Manager.
Qualifications & Skills
Essential Qualifications:
- Proven administrative experience in a commercial or sales support environment.
- Proficiency with ERP and CRM systems (or similar business platforms).
- Strong attention to detail and accuracy in data entry and order processing.
- Excellent communication and organizational skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Desired Qualifications:
- Previous experience in a technical, sales, or customer service role.
- Knowledge of sales processes and KPI monitoring.
- Experience working in the oil & gas, energy, or engineering industry.
Why Join Us?
Join our Global Family:
We offer an inspiring place to work with great opportunities to develop your skills and the opportunity to work with the brightest minds in the oil and gas industry. You will become part of a professional culture where we work together in teams with other dedicated professionals to achieve common goals.
NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. NOV powers the industry that powers the world.
ABOUT US
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
\\nWe Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.
\\nGlobal Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
\\nPurposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
\\nService Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
Sales Administrator employer: NOV
Contact Detail:
NOV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with ERP and CRM systems, as these are crucial for the Sales Administrator role. Consider taking online courses or tutorials to enhance your skills in these platforms, which will make you stand out during the interview process.
✨Tip Number 2
Research NOV and its position in the oil and gas industry. Understanding their products, services, and recent innovations will help you demonstrate your enthusiasm and knowledge during interviews, showing that you're genuinely interested in the company.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This will showcase your organisational skills and ability to meet deadlines, which are essential for the Sales Administrator position.
✨Tip Number 4
Network with current or former employees of NOV on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in sales support roles. Emphasise your proficiency with ERP and CRM systems, as well as your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Administrator role. Mention specific examples of how your skills align with the responsibilities outlined in the job description, such as managing customer enquiries and supporting sales teams.
Highlight Relevant Experience: In your application, focus on any previous experience you have in technical, sales, or customer service roles. If you've worked in the oil and gas industry or have knowledge of sales processes, be sure to include this information.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Administrator position.
How to prepare for a job interview at NOV
✨Showcase Your Administrative Skills
Highlight your previous administrative experience during the interview. Be prepared to discuss specific examples of how you've managed customer enquiries, processed orders, or used ERP and CRM systems effectively.
✨Demonstrate Attention to Detail
Since the role requires strong attention to detail, share instances where your meticulousness led to successful outcomes. This could include avoiding errors in data entry or ensuring accuracy in quotations.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you would liaise with customers and support the sales team.
✨Prepare for Process Improvement Discussions
Be ready to talk about any ideas you have for improving sales processes. Research common challenges in sales administration and think of potential solutions that align with the company's goals.