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- Tasks: Join our team as a Field Service Technician, supporting equipment maintenance on-site and in workshops.
- Company: NOV is a global leader in oil and gas equipment, fostering innovation and collaboration in Manchester.
- Benefits: Enjoy a competitive salary, full training, career development, and opportunities for international travel.
- Why this job: Be part of a supportive team, drive process improvements, and make a real impact in the industry.
- Qualifications: Mechanical engineering apprenticeship required; experience with mechanical/electrical systems is a plus.
- Other info: Daily travel to customer sites is essential; strong communication skills are valued.
The predicted salary is between 36000 - 60000 £ per year.
Company description:
About us
Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.
Job description:
About the Role
We are seeking a dedicated and technically skilled Field Service Technician to join our Service Team in Manchester. Reporting directly to the Service Manager, this role is pivotal in supporting the maintenance of customer equipment on-site and performing workshop activities for our aftermarket service team. You will primarily work at customer sites across the UK and overseas, providing installation, commissioning, servicing, and maintenance support.
With an emphasis on mechanical systems—including pumps, rotating equipment, vacuum, and pressure systems—you’ll play a key role in driving process improvements and maintaining strong customer relations while managing your schedule effectively to maximize productivity.
About the Company
NOV is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production, industrial and renewable energy sectors. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers.
What We Offer
- Competitive salary package
- Full training on NOV’s product lines
- Career development and advancement opportunities
- Supportive and collaborative work environment
- Opportunities for international travel
Key Responsibilities
- Provide on-site support for service maintenance and workshop tasks.
- Prepare and approve work packs for service team activities.
- Perform mechanical completion checks, factory acceptance tests, electrical function/loop checks, and leak/pressure testing.
- Compile detailed technical reports on customer equipment.
- Deliver aftersales support, including inspections, spare part identification, and technical advice.
- Ensure compliance with all Health, Safety, and Environmental (HSE) regulations.
- Work closely with internal stakeholders and engineering teams.
- Maintain accurate documentation using Microsoft Office tools.
- Travel daily to customer sites as required.
Required profile:
Qualifications & Skills
- Recognised mechanical engineering apprenticeship (C&G, ONC, HNC).
- Proficient in interpreting engineering drawings and technical documentation.
- Experience with installation, commissioning, and maintenance of mechanical/electrical systems.
- Understanding of industry standards and wastewater procedures.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
Soft Skills (optional)
- Strong communication and interpersonal skills.
- Proactive approach to problem-solving and continuous improvement.
- Self-motivated with the ability to manage time and tasks independently.
What we offer:
At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:
Health & Wellbeing
- Private Medical Insurance
- Employee Assistance Programme (EAP)
Finance & Protection
- Pension Plan
- Income Protection
- Life Assurance
- Personal Accident Coverage
Flexible Benefits (via salary sacrifice options for you and your family)
- Dental Insurance
- Healthcare Cash Plan
- Partner Life Assurance
- Critical Illness Cover
- Retail Vouchers
- Gym Membership
- Cycle to Work Scheme
- Travel Insurance
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Field Service Technician employer: NOV
Contact Detail:
NOV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with NOV's product lines and services. Understanding the specific equipment and technologies they use will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of NOV, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your hands-on experience with mechanical systems, particularly pumps and rotating equipment. Be ready to share specific examples of past projects or challenges you've faced and how you resolved them.
✨Tip Number 4
Highlight your problem-solving skills and proactive approach during any discussions. The role requires a self-motivated individual who can manage tasks independently, so showcasing these traits will make you stand out.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Field Service Technician position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Technical Skills: Emphasise your technical skills, particularly in mechanical systems, installation, commissioning, and maintenance. Provide specific examples of past experiences where you successfully applied these skills.
Showcase Soft Skills: In addition to technical expertise, mention your soft skills such as communication, problem-solving, and time management. These are crucial for a role that involves customer interaction and teamwork.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Make sure to convey how your values align with the company's mission of service and innovation.
How to prepare for a job interview at NOV
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of mechanical systems, especially pumps and rotating equipment. Be prepared to discuss your experience with installation, commissioning, and maintenance, as these are key aspects of the role.
✨Showcase Your Problem-Solving Skills
During the interview, highlight specific examples where you've proactively solved problems in previous roles. This will demonstrate your ability to think on your feet and improve processes, which is crucial for a Field Service Technician.
✨Understand the Company Culture
Familiarise yourself with NOV's commitment to innovation and customer service. Be ready to discuss how your values align with theirs and how you can contribute to their mission of powering the industry.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask the interviewers about the team dynamics, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
