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- Tasks: Join our team as a Field Service Technician, providing on-site support and maintenance for customer equipment.
- Company: NOV is a global leader in oil and gas equipment, fostering innovation and collaboration in Manchester.
- Benefits: Enjoy comprehensive benefits including private medical insurance, gym membership, and flexible working options.
- Why this job: Be part of a purpose-driven company that values growth, teamwork, and making a meaningful impact.
- Qualifications: You need a mechanical engineering apprenticeship and proficiency in Microsoft Office; experience is a plus.
- Other info: Travel across the UK and overseas while working in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are seeking a dedicated and technically skilled Field Service Technician to join our Service Team in Manchester. Reporting directly to the Service Manager, this role plays a key part in maintaining customer equipment on-site and supporting workshop activities for our aftermarket service operations.
The ideal candidate will be based in the Manchester or surrounding areas, When not attending customer sites, the role will be based at our main service facility in Middleton.
You will primarily work at customer sites across the UK and overseas, providing installation, commissioning, servicing, and maintenance support.
With an emphasis on mechanical systems-including pumps, rotating equipment, vacuum, and pressure systems-you'll play a key role in driving process improvements and maintaining strong customer relations while managing your schedule effectively to maximize productivity.
About the Company
NOV is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production, industrial and renewable energy sectors. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers.
What We Offer
- Full training on NOV's product lines
- Supportive and collaborative work environment
Key Responsibilities
- Provide on-site support for service maintenance and workshop tasks.
- Prepare and approve work packs for service team activities.
- Perform mechanical completion checks, factory acceptance tests, electrical function/loop checks, and leak/pressure testing.
- Compile detailed technical reports on customer equipment.
- Deliver after sales support, including inspections, spare part identification, and technical advice.
- Ensure compliance with all Health, Safety, and Environmental (HSE) regulations.
- Work closely with internal stakeholders and engineering teams.
- Maintain accurate documentation using Microsoft Office tools.
- Travel daily to customer sites as required.
Qualifications & Skills
- Required – Recognised mechanical engineering apprenticeship (C&G, NVQ LEVEL 3 OR ABOVE, ONC, HNC).
- Desirable – Proficient at interpreting engineering drawings and technical documentation.
- Desirable – Experience with installation, commissioning, and maintenance of mechanical/electrical systems.
- Desirable – Understanding of industry standards and wastewater procedures.
- Required – Proficiency in Microsoft Office (Excel, Word, Outlook).
Why Join Us
Join our Global Family:
We are a purpose-driven company, helping to power the people who power the world. Our culture is centered around making a difference, solving challenges, and embracing change. At NOV, you'll find a supportive environment where you can grow your career, make meaningful contributions, and be part of a global team that's shaping the future.
At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:
Health & Wellbeing
- Private Medical Insurance
- Employee Assistance Programme (EAP)
Finance & Protection
- Pension Plan
- Income Protection
- Life Assurance
- Personal Accident Coverage
Flexible Benefits (via salary sacrifice options for you and your family)
- Dental Insurance
- Healthcare Cash Plan
- Partner Life Assurance
- Critical Illness Cover
- Retail Vouchers
- Gym Membership
- Cycle to Work Scheme
- Travel Insurance
ABOUT US
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
\\nWe Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.
\\nGlobal Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
\\nPurposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
\\nService Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
Field Service Technician employer: NOV
Contact Detail:
NOV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with NOV's product lines and services. Understanding the specific equipment and systems they work with will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of NOV, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Brush up on your mechanical engineering skills, particularly in areas like installation and maintenance of mechanical systems. Being able to discuss your hands-on experience confidently will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to health, safety, and environmental regulations. Given the emphasis on compliance in the job description, showcasing your knowledge and commitment to HSE practices will be crucial.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical engineering, installation, and maintenance. Emphasise any specific skills related to pumps, rotating equipment, and compliance with HSE regulations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Service Technician role at NOV. Mention your understanding of their commitment to innovation and how your background aligns with their needs.
Showcase Technical Skills: Detail your proficiency in interpreting engineering drawings and technical documentation. Include examples of past projects where you successfully provided on-site support or completed mechanical checks.
Highlight Soft Skills: Since this role involves customer interaction, emphasise your communication skills and ability to maintain strong customer relations. Provide examples of how you've effectively managed your schedule and maximised productivity in previous roles.
How to prepare for a job interview at NOV
✨Know Your Technical Stuff
As a Field Service Technician, you'll need to demonstrate your understanding of mechanical systems. Brush up on your knowledge of pumps, rotating equipment, and pressure systems. Be ready to discuss any relevant experience you have with installation, commissioning, and maintenance.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to share examples of how you've tackled technical challenges in the past. Highlight your ability to think on your feet and provide solutions, as this role requires quick decision-making in various situations.
✨Emphasise Safety Awareness
Health, Safety, and Environmental (HSE) regulations are crucial in this role. Make sure to mention your understanding of these regulations and any relevant training you've received. Showing that you prioritise safety will impress your interviewers.
✨Demonstrate Strong Communication Skills
You'll be working closely with customers and internal teams, so effective communication is key. Prepare to discuss how you've successfully collaborated with others in previous roles and how you handle customer interactions, especially when providing technical advice.
