At a Glance
- Tasks: Coordinate spare parts sales, process orders, and ensure timely delivery.
- Company: Join a dynamic team in the engineering and manufacturing sector.
- Benefits: Gain valuable experience, competitive salary, and opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in a supportive environment.
- Why this job: Make an impact by improving customer satisfaction and sales processes.
- Qualifications: Experience in sales administration or customer service is essential.
The predicted salary is between 31500 - 38500 £ per year.
Provide accurate, timely quotations and follow up opportunities to maximise spare parts sales.
Process and coordinate customer orders efficiently, working with procurement and project teams to meet delivery deadlines.
Maintain clear communication with customers, responding promptly to enquiries and advising of any delays.
Keep ERP and CRM records accurate and up to date, ensuring reliable order tracking and reporting.
Monitor sales performance and identify opportunities to improve revenue and customer satisfaction.
Support timely invoicing and follow up customer payments with the finance team.
Improve spare parts procedures to reduce delays, minimise errors and strengthen departmental efficiency.
Responsibilities
Prepare and issue spare parts quotations, respond to customer enquiries and follow up outstanding offers.
Process customer orders and coordinate with procurement and project teams to support timely delivery.
Monitor order progress, communicate delays to customers and escalate potential delivery issues.
Maintain accurate customer, quotation and order records in ERP and CRM systems.
Produce sales reports, track key performance indicators and analyse sales trends.
Liaise with finance on invoicing and outstanding customer payments.
Maintain spare parts lists, historical records and departmental procedures.
Provide administrative and project support, contributing to improvements in the spare parts sales process.
Qualifications
Essential qualifications and experience Experience in spare parts coordination, sales administration, order processing or a similar customer service role.
Working knowledge of ERP systems, such as Oracle or SAP, and customer relationship management (CRM) systems.
Proficiency in Microsoft Excel, Word and Outlook, including preparing reports and analysing sales data.
Strong written and spoken English, with good organisational and customer communication skills.
Desirable qualifications A relevant qualification or apprenticeship in business administration, engineering, supply chain or a related discipline.
An HNC, HND or degree in a relevant subject would be advantageous but is not essential.
Experience within an engineering, manufacturing or industrial equipment environment.
Lifecycle Services Spare Parts Coordinator in Portlethen employer: NOV Inc.
At NOV, we pride ourselves on being an excellent employer, offering a collaborative international environment where employees can thrive. As a Corporate Tax Assistant, you will benefit from structured onboarding, support for professional qualifications like ATT, and the chance to work alongside experienced tax professionals, all while contributing to a culture that values continuous learning and teamwork. This role not only provides exposure to UK and international corporate tax activities but also fosters personal and professional growth within a global organisation committed to innovation and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Lifecycle Services Spare Parts Coordinator in Portlethen
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like NOV Inc. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at NOV Inc.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like NOV Inc. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Lifecycle Services Spare Parts Coordinator in Portlethen
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to NOV Inc.:This is your chance to really connect with the team at NOV Inc.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at NOV Inc.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with NOV Inc..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show NOV Inc. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at NOV Inc.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
