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For Companies At a Glance
- Tasks: Be the go-to person for customer enquiries, returns, and warranties.
- Company: Join a well-established recruitment agency with over 20 years of experience.
- Benefits: Gain valuable experience in customer service and process improvement.
- Why this job: Perfect for those who love helping people and thrive in a fast-paced environment.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities to collaborate across departments.
The predicted salary is between 28800 - 48000 £ per year.
Our client is looking for a proactive and detail-oriented Customer Service & Returns Administrator to be the key point of contact for customers and suppliers. You’ll manage enquiries, returns, and warranties, ensuring issues are resolved quickly and professionally.
Key skills & experience:
- Previous customer service or returns experience
- Strong communication and problem-solving skills
- Excellent organisation and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
This is a great opportunity for someone who enjoys customer interaction, process improvement, and working collaboratively across departments. Apply today!
Customer Service Returns Administrator employer: Nouvo Recruitment
Contact Detail:
Nouvo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Returns Administrator
✨Tip Number 1
Be proactive! Reach out to the company directly after applying. A quick email or call can show your enthusiasm and help you stand out from the crowd.
✨Tip Number 2
Prepare for the interview by researching common customer service scenarios. Think about how you would handle returns and complaints, and be ready to share your problem-solving skills.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notebook with questions and notes about the company, and demonstrate that you can manage multiple tasks effectively.
✨Tip Number 4
Keep checking our website for new roles! Even if you don’t hear back right away, there are always fresh opportunities popping up that might be perfect for you.
We think you need these skills to ace Customer Service Returns Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service or returns experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service & Returns Administrator role. We love seeing enthusiasm and a bit of personality!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. We appreciate well-structured writing that gets straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep you updated on any new opportunities that pop up.
How to prepare for a job interview at Nouvo Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Returns Administrator. Familiarise yourself with common customer service scenarios and returns processes. This will help you answer questions confidently and show that you're proactive.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively resolved customer issues in the past. This will demonstrate your problem-solving skills and ability to handle enquiries professionally.
✨Be Organised
Highlight your organisational skills during the interview. You could mention specific tools or methods you use to manage multiple tasks efficiently. This will reassure the interviewer that you can thrive in a fast-paced environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s returns process or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
