At a Glance
- Tasks: Deliver 5-star customer service and be the friendly face for residents.
- Company: Join a reputable managing agent known for excellence in property management.
- Benefits: Enjoy a dynamic work environment with opportunities to develop your skills.
- Why this job: Be part of a supportive team while ensuring resident satisfaction and safety.
- Qualifications: Must have a positive attitude, excellent communication skills, and basic computer knowledge.
- Other info: This is a temporary position with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
CONCIERGE We are working with a highly reputable managing agent who require a TEMPORARY EMPLOYED Concierge as follows: Providing a 5-star customer service to the residents within a busy and diverse environment Be the first point of contact for all residents, contractors and sub-contractors. Working closely with the Head Concierge and team to ensure the safety and security of the building and reporting any issues that arise to the Property Manager and team Polite, friendly, and approachable Immaculate appearance Positive attitude Reliable Excellent command of written and spoken English Basic computer skills Teamwork Meeting and greeting residents and visitors Handling residents’ enquiries with professionalism and efficiency in a timely manner Monitoring front door entrance, granting access to the residents/visitors/delivery personnel and contractors Monitoring all common areas within the building boundaries and reporting to Property Manager on any issues Logging parcel deliveries and managing safe keeping Supervising small works and ongoing contract including cleaners, waste removal etc. Ensuring that records of attendance and testing are kept up to date Always adhere to Health and Safety procedures Safe handling of resident’s keys Due t…
Temporary Concierge employer: Nouvo Recruitment (London) Ltd
Contact Detail:
Nouvo Recruitment (London) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Concierge
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Da du der erste Ansprechpartner für die Bewohner bist, ist es wichtig, dass du freundlich und professionell auftrittst. Übe, wie du in verschiedenen Situationen mit Menschen umgehst, um einen positiven Eindruck zu hinterlassen.
✨Tip Number 2
Zeige deine Teamfähigkeit. In dieser Rolle arbeitest du eng mit dem Head Concierge und anderen Teammitgliedern zusammen. Bereite Beispiele vor, in denen du erfolgreich im Team gearbeitet hast, um deine Kooperationsfähigkeit zu demonstrieren.
✨Tip Number 3
Achte auf dein Erscheinungsbild. Ein makelloses Auftreten ist entscheidend für diese Position. Überlege dir, wie du dich kleiden möchtest, um den Anforderungen eines 5-Sterne-Service gerecht zu werden, und stelle sicher, dass du immer gepflegt erscheinst.
✨Tip Number 4
Informiere dich über die Sicherheits- und Gesundheitsvorschriften. Da du für die Sicherheit des Gebäudes verantwortlich bist, ist es wichtig, dass du die relevanten Vorschriften kennst. Zeige dein Wissen darüber, wie du diese Richtlinien in deiner täglichen Arbeit umsetzen würdest.
We think you need these skills to ace Temporary Concierge
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Temporary Concierge position. Understand the key responsibilities and required skills, such as providing 5-star customer service and maintaining a professional appearance.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, teamwork, and any previous roles that involved similar responsibilities. Emphasize your communication skills and reliability.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to meet the specific requirements mentioned in the job description. Mention your positive attitude and how you can contribute to a friendly environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your written English is clear and professional, as this reflects your communication skills.
How to prepare for a job interview at Nouvo Recruitment (London) Ltd
✨Showcase Your Customer Service Skills
As a Concierge, providing 5-star customer service is crucial. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to maintain a positive and professional demeanor.
✨Emphasize Teamwork
Highlight your experience working in a team environment. Discuss how you collaborate with others, especially in high-pressure situations, to ensure the safety and security of the building. This will show that you can work effectively with the Head Concierge and other team members.
✨Demonstrate Your Communication Skills
Since excellent command of written and spoken English is required, practice articulating your thoughts clearly. You might be asked to handle hypothetical resident inquiries during the interview, so be ready to respond professionally and efficiently.
✨Dress Immaculately
Your appearance matters in this role. Dress professionally for the interview to reflect the immaculate appearance expected of a Concierge. This will not only make a good first impression but also show that you understand the importance of presentation in customer service.