Account Handler in Borehamwood

Account Handler in Borehamwood

Borehamwood Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Account Executives in managing insurance clients and delivering exceptional service.
  • Company: Join a dynamic team at a leading commercial insurance firm.
  • Benefits: Competitive salary, hybrid working, private medical insurance, and professional development support.
  • Why this job: Make a real impact in client relationships and grow your career in insurance.
  • Qualifications: Experience in commercial insurance and strong communication skills required.
  • Other info: Clear career progression opportunities in a supportive environment.

The predicted salary is between 30000 - 40000 £ per year.

An exciting opportunity for a proactive and detail-oriented Account Handler to support Account Executives in managing and developing a portfolio of Property Owners and General Commercial insurance clients. The successful candidate will play a key role in delivering exceptional client service, ensuring retention, and supporting new business growth within a dynamic, client-focused environment.

Key Responsibilities

  • Manage the day-to-day servicing of a portfolio of Property Owners and General Commercial insurance clients
  • Prepare and process renewals, mid-term adjustments, and new business documentation
  • Obtain and negotiate terms with insurers to secure competitive cover and pricing
  • Review policy documentation for accuracy and compliance
  • Act as a key point of contact for client queries, providing timely and professional advice
  • Support Account Executives with broking activities, presentations, and client meetings
  • Maintain accurate records on internal systems and ensure FCA compliance at all times
  • Identify cross-selling and up-selling opportunities within existing accounts
  • Liaise effectively with insurers and other stakeholders to resolve queries

Skills & Experience Required

  • Previous experience in a Commercial Account Handler role
  • Strong knowledge of commercial insurance products, including: Property, Liability, Motor Fleet, Management Liability, Professional Indemnity
  • Excellent communication and relationship-building skills
  • Strong organisational skills with high attention to detail
  • Ability to manage multiple tasks and prioritise effectively
  • Confident negotiating with insurers
  • Good IT proficiency (Acturis or similar systems preferred)
  • Cert CII qualified or working towards (desirable)

Personal Attributes

  • Client-focused and service-driven
  • Team player with a collaborative mindset
  • Proactive and solution-oriented
  • Professional and confident manner

Benefits

  • Salary £30,000 – £40,000 per annum (depending on experience)
  • Pension scheme
  • 24 days annual leave
  • Private medical insurance
  • Hybrid working (where applicable)
  • Professional development support, including CII qualifications
  • Supportive working environment
  • Clear career progression opportunities

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily.

Account Handler in Borehamwood employer: Nouvo Recruitment (London) Ltd

At Nouvo Recruitment London, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment for our Account Handlers. With competitive salaries, a comprehensive benefits package including private medical insurance and professional development support, we foster a culture of growth and collaboration. Our commitment to employee progression and a client-focused approach makes us an attractive choice for those seeking meaningful and rewarding careers in the commercial insurance sector.
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Contact Detail:

Nouvo Recruitment (London) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler in Borehamwood

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your commercial insurance knowledge. Be ready to discuss specific products like Property and Liability insurance, and think of examples from your past experience that showcase your skills in client service and negotiation.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. A personal touch goes a long way!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.

We think you need these skills to ace Account Handler in Borehamwood

Client Service
Commercial Insurance Knowledge
Portfolio Management
Renewal Processing
Negotiation Skills
Policy Documentation Review
Communication Skills
Relationship-Building
Organisational Skills
Attention to Detail
IT Proficiency (Acturis or similar)
Cross-Selling and Up-Selling
FCA Compliance
Team Collaboration
Proactive Problem-Solving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Handler role. Highlight your experience in commercial insurance and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch!

Showcase Your Skills: Don’t forget to highlight your communication and organisational skills in your application. We’re looking for someone who can manage multiple tasks and build strong relationships with clients, so make sure these come through!

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates or new roles that might suit you!

How to prepare for a job interview at Nouvo Recruitment (London) Ltd

✨Know Your Insurance Stuff

Make sure you brush up on your knowledge of commercial insurance products, especially Property, Liability, and Professional Indemnity. Being able to discuss these confidently will show that you're serious about the role and understand what it entails.

✨Showcase Your Client-Focused Approach

Prepare examples of how you've delivered exceptional client service in the past. Think about times when you went above and beyond to resolve a client's issue or how you maintained strong relationships with clients. This will highlight your proactive and service-driven mindset.

✨Practice Your Negotiation Skills

Since negotiating terms with insurers is a key part of the job, practice articulating your negotiation strategies. You might even want to role-play scenarios with a friend to get comfortable discussing pricing and cover options.

✨Demonstrate Organisational Skills

Be ready to talk about how you manage multiple tasks and prioritise effectively. Share specific tools or methods you use to stay organised, as this will reassure interviewers that you can handle the day-to-day servicing of a diverse portfolio.

Account Handler in Borehamwood
Nouvo Recruitment (London) Ltd
Location: Borehamwood

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