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- Tasks: Handle calls, manage direct debits, and respond to customer emails.
- Company: Join a growing corporate organization focused on training and career development.
- Benefits: Enjoy fantastic training, career growth opportunities, and a comprehensive benefits package.
- Why this job: This role offers a chance to develop your admin skills in a supportive environment.
- Qualifications: 6 months of administration experience and proficiency in Microsoft Office are required.
- Other info: Be part of an expanding team and take on diverse tasks!
The predicted salary is between 24000 - 36000 £ per year.
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Answering and handling phone calls
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Setting up and amending direct debits
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Amending policies
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Dealing with returned post, refunds and general post and all correspondence
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Responding to customer emails
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Looking into more in-depth customer queries that the Customer Contact Centre are unable to deal with and calling customers with the results
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Dealing with various reports
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Preparing and scanning batches
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Data Entry – ensuring all details are accurate
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Sending e-mail/letters to customers with regards to decisions made
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Assisting other departments as and when required
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Carry out any ad-hoc tasks
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A minimum of 6 months Administration experience is essential for this role
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Proficient in all Microsoft Office packages
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Proactive
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Organised
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Attention to detail
How would you like to join a large corporate organisation who offer fantastic training, career development and a benefit package?
Nouvo Recruitment are working on behalf of a local company who are expanding their Administration teams.
If you have outstanding Administration experience, please do read on….
Administrator employer: Nouvo Recruitment (London) Ltd
Contact Detail:
Nouvo Recruitment (London) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Make sure to highlight your previous administration experience during the interview. Be ready to discuss specific tasks you've handled, such as data entry or managing correspondence, as this will demonstrate your capability for the role.
✨Tip Number 2
Familiarize yourself with Microsoft Office packages if you haven't already. Being proficient in these tools is crucial for the role, so consider practicing common tasks like creating reports or managing spreadsheets.
✨Tip Number 3
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will help illustrate your proactive nature and attention to detail, which are key qualities for this position.
✨Tip Number 4
Research the company culture and values of the organization you're applying to. Understanding their approach to customer service and teamwork can help you tailor your responses during the interview and show that you're a good fit.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your administration experience in your CV and cover letter. Mention specific tasks you've handled that align with the job description, such as data entry, handling correspondence, or managing direct debits.
Showcase Your Skills: Clearly demonstrate your proficiency in Microsoft Office packages. You can mention specific software you are familiar with and provide examples of how you've used them in previous roles.
Detail Your Organizational Abilities: Since the role requires being organized and having attention to detail, include examples from your past work where these skills were crucial. This could be managing multiple tasks or ensuring accuracy in data entry.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company and the role. Mention why you are interested in joining their team and how you can contribute to their success.
How to prepare for a job interview at Nouvo Recruitment (London) Ltd
✨Show Your Administration Experience
Be ready to discuss your previous administration roles in detail. Highlight specific tasks you've handled, such as data entry, managing correspondence, or dealing with customer queries. This will demonstrate your relevant experience and how it aligns with the job requirements.
✨Demonstrate Proficiency in Microsoft Office
Since proficiency in Microsoft Office is essential for this role, prepare to showcase your skills. You might be asked about specific functions or tools you’ve used, so think of examples where you utilized Excel for data management or Word for document preparation.
✨Emphasize Your Attention to Detail
Attention to detail is crucial in administration. Be prepared to provide examples of how you've ensured accuracy in your work, whether it's through double-checking data entries or carefully reviewing correspondence before sending it out.
✨Prepare for Customer Interaction Scenarios
Given that the role involves handling customer queries and correspondence, think of scenarios where you've successfully resolved customer issues. Practice articulating these experiences clearly, focusing on your proactive approach and problem-solving skills.
