Are you an experienced care leader who believes a care home should feel like a home? Do you want to run a service where recovery, dignity and independence are at the heart of everything you do? If so, we'd love to hear from you. Nouvita Healthcare is looking for an inspiring, hands-on Registered Home Manager to lead our [service name] in [location]. This is a chance to take ownership of a service, shape its culture and make a real, lasting difference to the lives of adults living with mental health needs.
Salary: £46,800 + Welcome Bonus + Benefits.
Hours per week: 40.
Location: Hertfordshire, Cambridgeshire, Surrey, Bedfordshire.
Leadership and people
- Lead, motivate and develop the staff team, creating a positive, open and accountable culture.
- Oversee recruitment, induction, supervision, appraisals and training so the team has the right skills and support.
- Manage rotas and staffing levels to ensure safe, consistent cover and minimise agency use.
- Address performance and conduct issues fairly and promptly, with support from HR.
Quality, safety and compliance
- Act as the CQC Registered Manager and ensure the service meets the Health and Social Care Act 2008 (Regulated Activities) Regulations and the fundamental standards.
- Maintain up-to-date knowledge of relevant legislation, including the Mental Health Act, Mental Capacity Act and DoLS, and safeguarding requirements.
- Lead on safeguarding, incident management, notifications and lessons learned.
- Ensure care plans, risk assessments and records are person-centered, accurate and regularly reviewed.
- Oversee safe medication management, health and safety, infection control and the upkeep of the environment.
- Carry out regular audits and drive continuous improvement, preparing the service for inspection.
Care and recovery
- Ensure residents receive personalised, recovery-focused support that promotes independence, wellbeing and social inclusion.
- Make sure meaningful therapeutic and community-based activities are planned and delivered.
- Work closely with residents, families, care coordinators, community mental health teams and other professionals.
Business and growth
- Manage the service budget, control expenditure and allocate resources effectively.
- Maintain occupancy by building strong relationships with commissioners and referrers and promoting the service.
- Manage referrals and assessments, ensuring new residents are well matched to the service.
- Work collaboratively with other managers and the senior team to deliver projects and share good practice across Nouvita.
Essential
- Level 5 Diploma in Leadership and Management for Adult Care (or equivalent), or a willingness to complete it within an agreed timeframe.
- Proven experience managing a team in a health or social care setting.
- Experience of working with adults with mental health needs.
- Strong working knowledge of CQC regulations and the fundamental standards.
- Excellent communication skills, with the confidence to work with residents, staff, families and external professionals.
- Good organisational skills and the ability to manage competing priorities.
Desirable
- Previous experience as a CQC Registered Manager or Deputy Manager of a care home.
- A professional qualification in nursing (RMN/RGN), social work or occupational therapy.
- Experience of budget management and maintaining occupancy.
Benefits
- Up to 33 days' annual leave (including bank holidays)
- Comprehensive in-house training and development
- Workplace Nursery Scheme
- Cash Back Medical Plan
- Pension scheme
- Cycle to Work Scheme
- Exclusive high street discounts via HCPA Academy
- Refer a Friend bonus scheme
- Employee Assistance Programme for 24/7 support
- Birthday leave after one year with us
This post is subject to an enhanced DBS check, satisfactory references and right-to-work checks, in line with Safer Recruitment and CQC requirements.
Service Manager - Mental Health Service in Luton employer: Nouvita Ltd
Nouvita Healthcare is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both staff and residents. With a strong focus on professional development, employees have ample opportunities for growth and training in the field of person-centred care, all while working in a nurturing environment at Lansdowne Road, which is dedicated to making a meaningful impact in the lives of adults with learning disabilities.
