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- Tasks: Support adults with complex mental health needs and run engaging group activities.
- Company: Nouvita Healthcare, a supportive and inclusive workplace.
- Benefits: Competitive pay, career progression, 28 days leave, and high street discounts.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in team settings and understanding of mental health; NVQ preferred.
- Other info: Full training provided, flexible shifts, and a chance to grow your career.
About The Role
📍Location: The Coach House (at Howe Dell Manor)
🕒Hours:37.5 hours
💰Salary:£12.27 to £13.63 p/h + Benefits
🎁What We Offer:
- CQC-recognised training programme (including paid induction & up to 11 annual sessions)
- Career progression – many of our managers started as support workers
- 28 days’ annual leave (including bank holidays, pro rata)
- Fully funded DBS
- Pension contributions
- High street discounts via Blue Light Card
- Refer a Friend scheme – earn up to £1,000
- A friendly, supportive, and inclusive workplace
- Birthday leave following one year employment
Support with purpose. Grow with confidence. Make a lasting impact.
We’re looking for reliable, practical individuals to join our team as Mental Health Support Workers at The Coach House in Howe Dell Manor. If you want to apply your existing experience in a more meaningful setting, this role is your chance to help people – and build a career you can be proud of.
In this hands‑on, people‑focused role, you’ll work as part of a supportive team helping adults with complex mental health needs. Every day is different – and brings the chance to learn, grow, and do real good.
What You’ll Do
- Help support the daily care, safety, and wellbeing of our residents
- Run or assist with group activities – sports, games, creative sessions, and more
- Put care plans into action and update records with clarity
- Keep things running smoothly and safely as part of a wider team
- Support senior staff and help new team members get up to speed
- Use digital systems for logging care, booking leave, and sharing updates
- Administer and document medications, maintaining patient safety and compliance with clinical protocols
- Prepare clear, accurate care plans that reflect assessed needs and agreed goals of care. These will be reviewed monthly
- Ability to build meaningful and therapeutic relationships with residents, which includes holding monthly key worker meetings and regular one‑to‑one sessions
- Carrying out daily physical health observations of the residents and liaising with medical professionals as required
- Completing audits and daily checks, as directed by the manager
What You’ll Bring
- A practical mindset and a willingness to learn
- Strong communication – listening, talking, and being clear with others
- Ability to follow routines and think on your feet when needed
- Team spirit and flexibility – day and night shifts available
- Basic IT confidence for using systems and records
Your Experience
- Experience working in any team‑focused environment
- An understanding of how mental health can affect daily life
- 1 year Mental Health Support experience
- NVQ/QCF/RQF Level 2 or 3 in Health and Social Care preferred
- We also value life experience and a strong work ethic
Who You Are
- Calm under pressure and dependable
- Respectful, practical, and people‑focused
- Comfortable working shifts and routines
- Open to new skills, with full training provided
- Fluent in spoken and written English
Please note
We are currently unable to offer visa sponsorship for this role
Apply now
👉Apply now and start your journey with Nouvita.
About Us
Next door to Howe Dell Manor in Hatfield (AL10 8AE), the Coach House is a 10‑bed separately registered residential home. At the Coach House we provide a smaller, more intimate living space for men nearing the end of their rehabilitation. The Coach House, a ten‑bed mental health residential home next door to Howe Dell Manor Nursing Home, based in Hatfield, Hertfordshire, provides a vital “stepping stone” into independent or supported living.
Howe Dell Manor is our 19‑bed specialist nursing home in Hatfield (AL10 8AE) offering a range of specialist services for men and women aged 18 and older who are suffering from enduring mental illness.
Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you are interested in applying for employment with Nouvita Healthcare and are in need of support to navigate our website or to complete your application, please send an email to careers@nouvita.co.uk.
For support, email careers@nouvita.co.uk.
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Mental Health Support Worker - The Coach House employer: Nouvita Healthcare Ltd.
Contact Detail:
Nouvita Healthcare Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Support Worker - The Coach House
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nouvita's website and social media. Understanding their values and mission will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in mental health support.
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've made a difference in someone's life. This will highlight your practical mindset and people-focused approach.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or team dynamics. This shows you're genuinely interested and helps you assess if it's the right fit for you.
We think you need these skills to ace Mental Health Support Worker - The Coach House
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of a Mental Health Support Worker. We want to see how you can bring your unique skills to The Coach House!
Showcase Your Passion: Let us know why you're passionate about mental health support. Share any personal experiences or motivations that drive you to make a difference in people's lives. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Nouvita Healthcare Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mental Health Support Worker. Familiarise yourself with the daily tasks, such as supporting residents and running group activities. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare examples of how you've effectively communicated in past experiences, especially in team settings. Be ready to discuss how you listen, talk, and ensure clarity when interacting with others.
✨Demonstrate Your Practical Mindset
The job requires a practical approach to problem-solving. Think of scenarios where you've had to think on your feet or adapt to changing situations. Share these examples during your interview to highlight your ability to handle challenges.
✨Emphasise Team Spirit and Flexibility
Since you'll be working as part of a supportive team, it's important to convey your team spirit. Discuss your experiences in team-focused environments and how you can contribute to a positive workplace culture, especially in a setting that involves shift work.
