Deputy Manager - Residential Care Home and Supported Living

About The Role

Are you a compassionate leader with a passion for providing exceptional care? Join our highly skilled, talented team as a Deputy Manager!

We are looking for an enthusiastic and dedicated Deputy Manager to join our spacious 10-bed adult male residential home situated in a quiet residential area of Stevenage, Hertfordshire. You will play a vital role in supporting the Home Manager, ensuring that our residents receive the highest standards of care in a safe, nurturing environment.

This is a fantastic opportunity for a motivated individual with experience within a mental health setting to take the next step in their career.

Key Responsibilities of the role include:

1. Leadership and Management:
   • Assist the Home Manager in the day-to-day management of the home.
   • Lead, motivate, and mentor the care team to ensure high-quality care is delivered to all residents.
   • Conduct staff appraisals, supervisions, and team meetings to maintain a motivated and well-informed workforce.
   • Support the recruitment, induction, and training of new staff members.
   • Ensure staff adherence to policies and procedures, safeguarding residents’ well-being.
2. Care Planning and Implementation:
   • Ensure that individual care plans are in place for each resident, regularly updated, and followed by the care team.
   • Collaborate with healthcare professionals to ensure that residents’ mental health and physical health needs are fully met.
   • Promote person-centered care and active involvement of residents in decisions related to their care and daily living.
3. Regulatory Compliance:
   • Assist in maintaining compliance with all regulatory standards, including CQC guidelines, health and safety regulations, and data protection laws.
   • Conduct audits, risk assessments, and incident reviews to ensure continuous improvement.
   • Ensure accurate and timely record-keeping, including medication administration, care plans, and incident reports.
4. Resident Wellbeing and Safeguarding:
   • Act as a safeguarding lead, promoting a safe environment where residents are protected from harm and abuse.
   • Promote mental health recovery, rehabilitation, and positive well-being through tailored support.
   • Address and resolve any resident or family concerns or complaints in a compassionate and professional manner.
5. Operational Support:
   • Ensure efficient use of resources, including managing staff rotas, budgets, and supplies.
   • Step into the Home Manager’s role in their absence, ensuring smooth operation of the care home.

Qualifications and Experience:

• Essential:
  • NVQ Level 3 in Health & Social Care (or equivalent).
  • Proven experience in a supervisory or managerial role within a mental health care setting.
  • In-depth knowledge of mental health conditions and best practices in care management.
  • Strong understanding of CQC standards and regulatory requirements.
  • Experience in creating and reviewing care plans for individuals with complex mental health needs.
• Desirable:
  • Registered Manager’s Award (or working towards).
  • Experience in budget management and resource allocation.
  • Previous experience in a leadership role within a CQC-regulated setting.

About Us

The team at Winnett Cottage provides outstanding 24-hour support to individuals with enduring mental health conditions who may have additional forensic histories or substance or alcohol abuse difficulties.

Nouvita offers a full range of mental health support for 150 patients and residents, in ten different locations in Hertfordshire, Cambridgeshire, and Bedfordshire.

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