At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and guest satisfaction in a bustling brasserie.
- Company: Join La Nouvelle Garde, a modern French brasserie opening in Chelsea.
- Benefits: Earn from £32,000, enjoy 28 days holiday, and receive staff meal coverage.
- Other info: Enjoy discounts at all our brasseries and access to health support.
- Why this job: Be part of an exciting grand opening and shape the future of hospitality.
- Qualifications: Strong hospitality skills and leadership experience are essential.
The predicted salary is between 32000 - 32000 £ per year.
Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French brasserie to Chelsea with Brasserie Olivia. We are looking for high-energy talent to join the family. If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, and at the bar!
The Role
As a Floor Manager, you are the guardian of how we serve. You own service quality on the floor, lead training, coach performance and ensure every guest receives confident, generous and consistent hospitality.
What we're offering
- From £32,000 annual salary
- 28 days holiday
- GP Service & EAP discount: access to a virtual GP and confidential counselling
- 100% of your staff meal covered during working hours
- 50% discount in all our brasseries
- More benefits to come
Key Responsibilities
- Lead the pre-service briefing and ensure smooth handovers in the absence of senior management
- Manage Head Waiters, Commis, and Runners
- Step directly into service during peak times when needed
- Handle reservations and prepare the seating plan
- Welcome guests and oversee table setup
- Monitor key performance indicators (margins, bar cost, Google rating, etc.)
- Manage cash handling and weekly cash reconciliation
- Conduct inventory checks and organize daily and periodic tasks (cleaning/maintenance)
- Welcome and onboard new team members
- Ensure strong coordination with the kitchen team
We're Looking For Experience & Qualities
- Strong sense of hospitality and guest service
- Leadership and team management skills
- Excellent presentation
- Availability and responsiveness
Please note: All applicants must hold a valid visa or the right to work in the UK.
Floor Manager in Slough employer: Nouvelle Garde Limited
La Nouvelle Garde is an exceptional employer, offering a vibrant work environment in the heart of Chelsea, London. With a focus on high-energy, people-led service, employees benefit from comprehensive support including access to a virtual GP and confidential counselling, alongside generous staff meals and discounts. Join us for a unique opportunity to grow within a dynamic team dedicated to delivering outstanding hospitality while enjoying a culture that values both team and guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local hospitality groups, or even pop into La Nouvelle Garde for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you can contribute to the vibrant atmosphere at Brasserie Olivia.
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t wait around. Apply directly through our website and follow up with a friendly email. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for the interview by knowing the menu and the values of La Nouvelle Garde. Being able to discuss how you align with their mission will set you apart from other candidates. Plus, it shows you’re genuinely interested!
We think you need these skills to ace Floor Manager in Slough
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of our vibrant team and the grand opening of Brasserie Olivia.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality and leadership. We love seeing how your past roles have prepared you for the fast-paced environment we thrive in at La Nouvelle Garde.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for high-energy talent who can bring their unique flair to our team, so let us get to know the real you!
Apply Through Our Website:For the best chance of joining our family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting journey!
How to prepare for a job interview at Nouvelle Garde Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Brasserie Olivia and La Nouvelle Garde. Familiarise yourself with their menu, values, and what makes them unique. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled conflicts, or improved service quality. Be ready to discuss how you can inspire and train others.
✨Emphasise Your Guest Service Philosophy
Since the role is all about providing exceptional hospitality, think about your approach to guest service. Be prepared to share specific instances where you went above and beyond for a guest, and how you ensure a consistent and generous experience for everyone.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle various situations on the floor, especially during peak times. Think through potential challenges, like managing a busy service or resolving a guest complaint, and outline your strategies for maintaining calm and efficiency.
