At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and guest satisfaction in a bustling brasserie.
- Company: Join La Nouvelle Garde, a modern French brasserie opening in Chelsea.
- Benefits: Earn from £32,000, enjoy 28 days holiday, and receive staff meal coverage.
- Other info: Dynamic environment with opportunities for growth and team support.
- Why this job: Be part of an exciting grand opening and shape the future of hospitality.
- Qualifications: Strong hospitality skills, leadership experience, and a passion for guest service.
The predicted salary is between 32000 - 32000 £ per year.
Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French brasserie to Chelsea with Brasserie Olivia. We are looking for high-energy talent to join the family. If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, and at the bar!
The Role
As a Floor Manager, you are the guardian of how we serve. You own service quality on the floor, lead training, coach performance and ensure every guest receives confident, generous and consistent hospitality.
What we're offering
- From £32,000 annual salary
- 28 days holiday
- GP Service & EAP discount: access to a virtual GP and confidential counselling
- 100% of your staff meal covered during working hours
- 50% discount in all our brasseries
- More benefits to come
Key Responsibilities
- Lead the pre-service briefing and ensure smooth handovers in the absence of senior management
- Manage Head Waiters, Commis, and Runners
- Step directly into service during peak times when needed
- Handle reservations and prepare the seating plan
- Welcome guests and oversee table setup
- Monitor key performance indicators (margins, bar cost, Google rating, etc.)
- Manage cash handling and weekly cash reconciliation
- Conduct inventory checks and organize daily and periodic tasks (cleaning/maintenance)
- Welcome and onboard new team members
- Ensure strong coordination with the kitchen team
We're Looking For
- Strong sense of hospitality and guest service
- Leadership and team management skills
- Excellent presentation
- Availability and responsiveness
Please note: All applicants must hold a valid visa or the right to work in the UK.
Floor Manager in Holyhead employer: Nouvelle Garde Limited
La Nouvelle Garde is an exceptional employer, offering a vibrant work environment in the heart of Chelsea, London. With a focus on high-energy, people-led service, employees benefit from comprehensive support including access to a virtual GP and counselling services, alongside generous staff meals and discounts. The company fosters a culture of growth and development, ensuring that every team member is equipped to deliver outstanding hospitality while enjoying a rewarding career in a dynamic new brasserie.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Holyhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local hospitality groups, or even pop into La Nouvelle Garde for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you can contribute to the vibrant atmosphere at Brasserie Olivia.
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t wait around. Apply directly through our website and follow up with a friendly email. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by knowing the menu and the values of La Nouvelle Garde. Being able to discuss how you align with their mission will set you apart from other candidates. Plus, it shows you’re genuinely interested!
We think you need these skills to ace Floor Manager in Holyhead
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion for providing exceptional service and how you connect with guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Floor Manager role. Use keywords from the job description and showcase relevant skills and experiences that align with what we're looking for at La Nouvelle Garde.
Highlight Leadership Skills:As a Floor Manager, you'll be leading a team, so don’t forget to emphasise your leadership experience. Share examples of how you've successfully managed teams or trained new staff in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Nouvelle Garde Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Brasserie Olivia and La Nouvelle Garde. Familiarise yourself with their menu, values, and what makes them unique. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled conflicts, or improved service quality. Be ready to discuss how you can inspire and train others.
✨Emphasise Your Guest Service Philosophy
Since the role is all about providing exceptional hospitality, think about your approach to guest service. Share specific instances where you went above and beyond for a customer, and explain how you would ensure every guest at Brasserie Olivia receives that same level of care.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle various situations on the floor, especially during peak times. Practice responses to potential scenarios, like managing a busy service or resolving a guest complaint, to demonstrate your quick thinking and problem-solving skills.
