At a Glance
- Tasks: Lead and oversee home care services, ensuring high-quality care and compliance.
- Company: Nouveau Care, a values-led homecare provider in Norwich and Norfolk.
- Benefits: Competitive salary, supportive environment, and career progression opportunities.
- Other info: Join a growing team dedicated to dignity and independence in care.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in senior management within care and knowledge of CQC standards.
The predicted salary is between 31500 - 38500 £ per year.
- Registered Manager – Norwich & Norfolk, UK
- Full Time | Norwich, Norfolk, UK | Posted 5 months ago
- About The Employer
Nouveau Care is a well-established homecare provider supporting people across Norwich and Norfolk to live independently, safely, and with dignity in their own homes.
The service is committed to delivering consistently high-quality, person-centred care while maintaining strong regulatory compliance and driving continuous improvement to achieve the best possible outcomes for those it supports.
Role Description
We are seeking an experienced and motivated Registered Manager to lead and oversee our care services, ensuring full compliance with CQC standards and embedding a culture of continuous improvement across the organisation.
The Registered Manager will provide effective leadership to both care and office teams, oversee care packages and staff rotas, and build and maintain strong professional relationships with families, healthcare professionals, and local authorities.
The role includes responsibility for delivering the service improvement plan, completing monthly audits, and ensuring high standards of care are consistently achieved and maintained.
Key Responsibilities
- Ensuring ongoing compliance with Care Quality Commission requirements, safeguarding standards, and relevant legislation.
- Leading, motivating, and developing both care and administrative teams.
- Overseeing recruitment, induction, training, and performance management.
- Managing care packages, staff allocation, and rotas.
- Implementing and monitoring the service improvement plan.
- Carrying out monthly audits to maintain quality, compliance, and effective risk management.
- Liaising closely with families, healthcare professionals, and social services.
- Monitoring budgets and service performance, and producing accurate operational reports.
- Investigating complaints, safeguarding concerns, and incidents promptly and professionally.
- Supporting the safe and compliant growth of the service.
Skills And Experience
- Fully registered with the CQC.
- Demonstrable experience in a senior management role within domiciliary or residential care.
- Strong working knowledge of CQC standards, safeguarding requirements, and relevant legislation.
- Proven experience leading teams and managing operational performance.
- Excellent communication, organisational, and problem-solving skills.
- Ability to manage budgets, staff, and service delivery effectively.
- Experience implementing service improvement plans and completing audits.
- Working Hours, Pay, and Benefits
Competitive salary and benefits package, supportive and forward-thinking working environment, and opportunities for ongoing professional development and career progression.
Why Join Nouveau Care?
This is an opportunity to join a growing, values-led organisation that places dignity, independence, and high-quality care at the heart of everything it does.
You will be supported in your professional development while playing a key role in shaping and strengthening local homecare services across Norwich and Norfolk.
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Registered Manager – Home Care – Norwich employer: Nouveau Care
Nouveau Care is an exceptional employer that prioritises the well-being and development of its staff, offering flexible shifts and comprehensive training opportunities in a supportive environment. Working in Thetford, Norfolk, you will be part of a compassionate team dedicated to providing high-quality care, with the added benefit of weekly pay and a strong emphasis on employee growth. Join us to make a meaningful impact in the lives of residents while advancing your career in healthcare.