At a Glance
- Tasks: Lead the Business Intelligence team and shape data-driven decisions for rapid growth.
- Company: Join a fast-scaling AI startup revolutionising how people manage their bills and subscriptions.
- Benefits: Competitive salary, share options, flexible remote work, and generous holiday allowance.
- Other info: Collaborative office culture with regular social events and a focus on innovation.
- Why this job: Make a real impact in a high-performance environment with cutting-edge AI tools.
- Qualifications: Strong analytics background, SQL expertise, and experience in fast-growing businesses.
The predicted salary is between 75600 - 92400 £ per year.
Nous is an AI agent that takes some of the load of life; making good decisions and acting for our users in areas where they're not the experts or aren't paying enough attention. We've started with optimising bills, where we're already saving households thousands, and are now expanding into new categories. We're growing fast, and it's working. 20x YoY growth makes us one of the fastest scaling startups in the UK. And NPS of +70 (higher than Apple) shows that our users love it.
We've just launched two more novel new products: Insurance and Subscription management. We're the first to get the regulatory approval and build the tech to actually do the full insurance discovery and purchase journey as an agent for the user. We actively save people money starting by cancelling unwanted subscriptions for them.
Across energy, mobile, broadband, insurance and subscriptions, Nous has grown 20x in the last 12 months. Our reporting hasn't always kept pace. We're hiring a Head of Business Intelligence to own this and fix it. That means you'll set the standards rather than inherit them. No legacy team, no committee, no five-year-old semantic layer you're not allowed to touch.
Key Responsibilities:
- Own the canonical definitions. Sponsor an agreed definition for each fundamental metric.
- Own the models underneath. Consolidate dbt and Omni models, moving everything onto our current event standard.
- Make the numbers provable. Build reconciliation and automated checks that keep events, database tables and the finance ledger agreeing.
- Own commercial reporting and unit economics: revenue per switch by product and supplier, contribution margin, CAC and payback by channel, cohort retention, repeat switching, LTV.
- Be the analytical partner to the commercial teams.
- Set the governance: access, PII handling, how deleted users are treated in analytics.
- Continue to drive the use of AI.
About You:
- You're commercially minded as well as technically strong.
- You're fussy about correctness.
- You've done this from scratch in a fast-growing company.
- You're hands-on and expect to stay that way.
- You simplify complex data into actionable insights.
- You build with AI tools daily.
Essential Experience:
- Substantial experience in analytics, BI or data leadership.
- Confident SQL skills.
- Hands-on with a modern warehouse and transformation layer.
- Experience with BI and semantic modelling tools.
- Event analytics experience.
- A track record of establishing metric definitions.
- Active use of AI tooling in your day-to-day work.
Desirable Experience:
- Experience in consumer subscription, marketplace, fintech, energy or utilities.
- Modelling LTV, payback and cohort behaviour.
- Experimentation platforms experience.
- Board and investor reporting.
- Instrumentation and tracking plan design.
- Some Python for analysis.
Remuneration and Benefits:
- Compelling packages, including share options.
- A great office set up for collaborative working.
- Flexibility around remote work.
- 33 days paid holidays.
- Health and dental cash plans.
- Travel benefits.
Nous has an office-first culture. Most people work from the office in Farringdon most of the time. This is a high-performance, high-agency and high-trust technical environment.
Head of BI in London employer: Nous
At Nous, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in Farringdon, our office-first environment encourages teamwork and creativity, while offering generous benefits such as meaningful share options, 33 days of paid holidays, and a well-stocked kitchen to keep you energised. With ample opportunities for personal and professional growth, including mentorship and the chance to lead impactful projects, you'll find a rewarding career path that aligns with your passion for product engineering.
