At a Glance
- Tasks: Lead the Business Intelligence team and own data reporting for a fast-growing AI startup.
- Company: Nous, a rapidly scaling AI company transforming how users manage their bills and subscriptions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a passionate team with ambitious goals and a supportive culture.
- Why this job: Make a real impact by shaping data strategies in a dynamic, innovative environment.
- Qualifications: Strong background in analytics, BI, and SQL with experience in fast-paced environments.
The predicted salary is between 75600 - 92400 £ per year.
Nous is an AI agent that takes some of the load of life; making good decisions and acting for our users in areas where they're not the experts or aren't paying enough attention. We've started with optimising bills, where we're already saving households thousands, and are now expanding into new categories. We're growing fast, and it's working. 20x YoY growth makes us one of the fastest scaling startups in the UK. And NPS of +70 shows that our users love it.
We've just launched two more novel new products: Insurance and Subscription management. It would be easy to look at this and think we've got it all figured out. But we've only scratched the surface; our ambitions are much higher. We're building a new category of product which is hard, so we've stacked the deck in our favour: an experienced founding team with multiple exits, and investors including the founders of Monzo, Wise, Booking.com, lastminute.com, Onfido, Funding Circle, Tide, Habito and more.
Across energy, mobile, broadband, insurance and subscriptions, Nous has grown 20x in the last 12 months. Our reporting hasn't always kept pace. We're hiring a Head of Business Intelligence to own this and fix it. That means you'll set the standards rather than inherit them. No legacy team, no committee, no five-year-old semantic layer you're not allowed to touch.
To get there you'll own the data foundations too: canonical definitions of our fundamental metrics, the dbt models underneath them, and the reporting that Growth, Commercial, Operations and Finance depend on. Your work is what the board sees. Our current stack is Postgres replicated into Snowflake via Fivetran, dbt for transformation, Omni for modelling and dashboards, Amplitude for product analytics, and Statsig for experimentation.
KEY RESPONSIBILITIES
- Own the canonical definitions. Sponsor an agreed definition for each fundamental metric.
- Own the models underneath. Consolidate them, moving everything onto our current event standard.
- Make the numbers provable. Build the reconciliation and automated checks that keep them agreeing as we scale.
- Make self-serve work properly. A clean semantic layer, sensible naming, documentation people actually read.
- Own commercial reporting and unit economics: revenue per switch by product and supplier, contribution margin, CAC and payback by channel, cohort retention, repeat switching, LTV.
- Be the analytical partner to the commercial teams.
- Set the governance: access, PII handling, how deleted users are treated in analytics.
- Continue to drive the use of AI.
ABOUT YOU
You're the person who noticed the number was wrong. You'll likely thrive in this role if:
- You're commercially minded as well as technically strong.
- You're fussy about correctness.
- You've done this from scratch.
- You're hands-on and expect to stay that way.
- You simplify.
- You build with AI tools daily.
ESSENTIAL EXPERIENCE
Substantial experience in analytics, BI or data leadership, including a spell owning the numbers for a fast-growing consumer or transactional business. Confident SQL.
Head of BI employer: Nous
At Nous, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in Farringdon, our office-first environment encourages teamwork and creativity, while offering generous benefits such as meaningful share options, 33 days of paid holidays, and a well-stocked kitchen to keep you energised. With ample opportunities for personal and professional growth, including mentorship and the chance to lead impactful projects, you'll find a rewarding career path that aligns with your passion for product engineering.
