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- Tasks: Support daily cafe operations and lead a dynamic front of house team.
- Company: Popular cafe/restaurant in Guildford with a vibrant atmosphere.
- Benefits: Competitive salary, tips, free food, and employee discounts.
- Other info: Sociable hours with opportunities for growth and development.
- Why this job: Join a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Experience in hospitality and strong leadership skills required.
A popular Cafe/Restaurant on the outskirts of Guildford is looking for a hands-on Assistant Cafe Manager. The cafe operates with sociable hours, 8am-5pm.
Responsibilities:
- Support the Front of House Manager in the smooth and efficient daily running of the cafe.
- Take full responsibility for front of house operations in the Manager’s absence, ensuring service runs seamlessly.
- Lead from the front during busy brunch and lunch services, delivering friendly, attentive, and professional customer service.
- Supervise, motivate, and support the front of house team to maintain high standards at all times.
- Ensure excellent communication between front and back of house to deliver a consistent and high-quality customer experience.
- Manage customer flow and table turn times effectively during peak periods.
- Handle customer feedback confidently and professionally, resolving issues quickly and positively.
- Assist with staff training and development, ensuring all team members understand service standards, menu knowledge, and allergen procedures.
- Support rota management to ensure appropriate staffing levels in line with business needs.
- Maintain high standards of cleanliness, presentation, and organisation throughout the cafe.
- Ensure all health & safety and food hygiene procedures are followed, including allergen awareness and communication.
- Help ensure a 5* EHO is maintained.
- Support stock control for front of house items and liaise with suppliers where required.
- Contribute to a positive, team-focused working environment.
Requirements:
You will be an experienced front of house supervisor or assistant manager with a passion for hospitality and a natural ability to lead a team. You’ll thrive in a fast-paced environment and take pride in delivering excellent customer service. You’ll be organised, proactive, and confident taking ownership, especially when leading the cafe in the Manager’s absence. A positive attitude, attention to detail, and a genuine love of hospitality are essential.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Assistant Cafe Manager in Fairlands employer: Nourish Recruitment Ltd
Contact Detail:
Nourish Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager in Fairlands
✨Tip Number 1
Get to know the cafe! Before your interview, pop in for a coffee and observe how the team operates. This will give you insights into their service style and help you tailor your approach during the interview.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled busy shifts in the past. We want to see that you can lead from the front, especially during those hectic brunch hours.
✨Tip Number 3
Prepare to discuss customer service scenarios. Think about times you've dealt with feedback or resolved issues. Demonstrating your ability to handle customer interactions confidently will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Cafe Manager in Fairlands
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the café scene shine through! Share experiences that highlight your enthusiasm for customer service and teamwork. We want to see how you connect with the fast-paced environment and the joy of serving others.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience as a front of house supervisor or assistant manager, and don’t forget to mention any specific skills that match the job description. We appreciate when applicants take the time to align their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We love a well-structured application that’s easy to read, so make sure your key points stand out and are easy to find!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at the café!
How to prepare for a job interview at Nourish Recruitment Ltd
✨Know the Cafe Inside Out
Before your interview, make sure you research the cafe thoroughly. Understand their menu, service style, and customer reviews. This will not only show your genuine interest but also help you answer questions about how you can contribute to their success.
✨Showcase Your Leadership Skills
As an Assistant Cafe Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and supported a team, especially during busy periods. Highlight your ability to maintain high standards and ensure excellent communication.
✨Prepare for Customer Scenarios
Expect questions about handling customer feedback and resolving issues. Think of specific situations where you've turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to customer service.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the cafe environment. A polished appearance reflects your professionalism and respect for the role you're applying for, making you stand out as a serious candidate.