At a Glance
- Tasks: Manage device procurement, repairs, and supplier relationships in a dynamic environment.
- Company: Join Nourish, a tech leader transforming social care through innovation.
- Benefits: Enjoy flexible hours, competitive leave, health perks, and career growth opportunities.
- Other info: Be part of a collaborative culture that values every individual's contribution.
- Why this job: Make a real difference in the lives of carers and those they support.
- Qualifications: Experience in operations or procurement with strong organisational skills.
The predicted salary is between 15.3 - 18.7 £ per hour.
Reporting To: Technology / Operations Leadership
Location: Bournemouth / Dorset (Hybrid) with occasional attendance in the area
Job Type: Part time, 2 days per week (approximately 16 hours), freelance or contractor, with flexibility to distribute hours around operational needs
Our Purpose: A Better Life for Everyone
Nourish is not simply a technology company; we are a digital partner for the social and health care sector rooted in human connections, with the person being supported at its core. We offer a range of co-produced software solutions tailored to the unique challenges of care, while still being flexible enough to meet the specific needs of each individual service we work with. We are at an exciting stage of growth. While we are the market leader, we remain ambitious and dedicated to our mission. We continue to revolutionise the sector by investing in our platform and our incredible employees who make this impact possible.
Our Ecosystem At Nourish, you will contribute to a sophisticated ecosystem that includes:
- Technology that impacts a million people every day: Our core products are used by over 425,000 carers to support 417,000+ individuals
- The Nourish Partnership Programme (NPP): A sector-leading programme that manages strategic integrations with third-party systems to ensure seamless data syncing and interoperability across the care journey.
Our Culture & Values We look for people who align with the way we work. If you join us, you are joining a culture defined by:
- Making a Difference: We remember who we serve. We are passionate about making a meaningful, positive impact on the lives of carers and those we support
- Agility: We continuously refine and adapt. There is no room for complacency here; we are driven to constantly review and improve our products and processes.
- Collective Effort: We help each other out because we know that when one person wins, we all win. It's "all hands-on deck" - everyone is in it together.
- Every Person Counts: We treat everyone as a very significant part of our community. We welcome people being their true and authentic selves and value the diverse perspectives they bring.
- Openness to Learning: We believe no question is a silly question and all insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again.
The Team & Role We are looking for an experienced, organised and proactive Device Operations & Supplier Manager to oversee the day to day commercial, administrative and operational activities supporting our device provisioning and deployment function. This is a hands on, part time role requiring approximately 2 days per week, working closely with internal teams, suppliers and Finance to ensure smooth purchasing, device repairs, supplier relationships, invoicing and operational reporting. The successful candidate will take ownership of key processes, resolve issues independently and ensure activities are managed efficiently without requiring constant oversight. The ideal candidate will be comfortable taking ownership of these responsibilities, working autonomously and providing a reliable operational management service within a limited weekly commitment.
Key Responsibilities:
- Device Purchasing & Supplier Management: Manage purchasing of handsets, QCT, NFC, OTP devices, screen protectors and packaging materials. Maintain supplier relationships, negotiate pricing and ensure timely deliveries. Monitor stock requirements and coordinate purchasing against forecast demand. Manage Amazon purchasing, primarily for packaging and operational supplies.
- Device Repairs & Payments: Coordinate device repairs with SBS and other repair partners. Manage repair related payments, including Revolut transactions for Lite devices. Review, validate and approve repair invoices. Monitor repair costs and resolve supplier billing discrepancies.
- Implementation & Operational Coordination: Own and maintain the Implementations Kanban board. Track device implementation activities, outstanding tasks and delivery progress. Coordinate with internal teams to identify and resolve blockers. Ensure device provisioning activities align with operational requirements and delivery commitments.
- Mobile Device Management & Supplier Accounts: Manage the Vodafone account, including Ivanti MDM billing. Oversee Ivanti MDM supplier relationships and account administration. Review contracts, invoices, renewals and service related queries. Act as the primary commercial and administrative contact for these suppliers.
- Financial Administration & Reporting: Prepare and submit monthly operational KPI figures to Finance. Manage allocated Revolut business card transactions and reconciliation. Review and authorise supplier invoices. Coordinate payment approvals and ensure accurate financial records. Identify invoice discrepancies and unnecessary expenditure.
- Logistics & Courier Management: Manage Royal Mail and Parcelforce supplier accounts. Review and approve courier invoices. Resolve shipping, billing and account related issues. Monitor courier costs and identify opportunities for efficiency improvements.
Requirements:
- Essential: Experience in operations, procurement, supplier management or service delivery. Strong organisational skills and ability to manage multiple activities independently. Experience managing invoices, purchase orders and supplier payments. Confident working with Finance, external suppliers and operational teams. Good Excel skills for reporting and tracking. A proactive approach to resolving issues and improving processes.
- Sector Interest: A genuine interest in the UK social care sector and how technology can improve interoperability.
- Mindset: A pragmatic, collaborative, and warm approach to problem solving.
Desirable:
- Experience in IT hardware procurement, device logistics or mobile device lifecycle management.
- Familiarity with MDM platforms such as Ivanti.
- Experience using Kanban boards, Revolut Business, Tipalti or similar systems.
- Experience working with mobile networks and courier providers.
Nourish Benefits:
- Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday.
- Service-Related Leave: 1 extra day for each completed year of service (up to 5 additional days).
- Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP).
- Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution.
- Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year.
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities, and styles.
Device Operations and Procurement Coordinator employer: Nourish Care
Nourish is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in the fast-paced SaaS industry. With flexible hybrid or remote working options, employees enjoy a healthy work-life balance while engaging in meaningful projects that promote professional growth in areas like data protection and regulatory compliance. The collaborative environment encourages interaction with various departments, ensuring that every team member's contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Device Operations and Procurement Coordinator
✨Dive into the Procurement Community
Join online forums and local groups focused on procurement. Websites like CIPS (Chartered Institute of Procurement & Supply) have great communities and resources. Connecting with professionals through these channels can lead to part-time opportunities with companies like Nourish Care.
✨Networking with a Twist
Don’t just stick to the usual networking events; look for niche procurement workshops or seminars in your area. These are goldmines for part-time roles as they often attract companies looking for talent like us to fill in gaps on short or flexible contracts.
✨Showcase Your Skills
Build a mini portfolio of your procurement projects or experiences. Even if it's part-time, demonstrating your understanding of cost analysis, supplier negotiations, or inventory management can really set you apart when going for a role at Nourish Care.
✨Check Out Part-Time Job Boards
Keep an eye on job boards that focus specifically on part-time positions in procurement. Websites like Indeed or local classifieds often have hidden gems, so make it a habit to check them out daily for roles that intrigue you, including at Nourish Care.
We think you need these skills to ace Device Operations and Procurement Coordinator
Some tips for your application 🫡
Show Off Your Negotiation Skills:In procurement, your negotiation skills are key! Make sure to highlight any relevant experience in your CV that shows you’ve successfully worked with suppliers or managed vendor relationships. This might be through previous roles or even projects during your studies—don't hold back!
Understand the Importance of Detail:Being part-time in procurement means you'll need to hit the ground running. Emphasise your detail-oriented approach in your application. Mention any experience with data analysis or reporting as procurement often involves managing contracts and evaluating suppliers based on various KPIs.
Tailor Your Cover Letter to Procurement:Your cover letter should illustrate your interest in the procurement field and your ability to learn. Discuss why you're excited about the part-time role at Nourish Care and how it fits with your career goals. This is your chance to connect your past experiences with what you hope to achieve in procurement!
Highlight Your Availability:Since this is a part-time position, be clear about your availability in your application. Make it easy for Nourish Care to see when you can work and how you can support their purchasing needs. This will show that you’re not only enthusiastic but also organised and ready to jump in!
How to prepare for a job interview at Nourish Care
✨Know Your Procurement Basics
Make sure you brush up on key procurement concepts and techniques. Understand things like supplier negotiation, cost-benefit analyses, and the importance of maintaining good relationships with vendors. This foundational knowledge will demonstrate your enthusiasm and readiness for the role at Nourish Care.
✨Be Ready for Analytical Questions
Procurement roles often involve analysing data to make informed purchasing decisions. Prepare to face some technical questions or case studies that assess your analytical skills. Think through a few scenarios where you've had to use data effectively—this will show off your problem-solving abilities.
✨Show Your Flexibility and Commitment
As it's a part-time role, be prepared to discuss your availability and how you can manage your time efficiently. Highlight any experiences that demonstrate your ability to balance multiple responsibilities or adjust to shifting priorities, which is super valuable in fast-paced environments like Nourish Care.
✨Pitch Relevant Experiences
Tailor your previous experiences to the procurement field. Have examples ready that showcase your skills in negotiation, vendor management, or even budgeting if applicable. This isn’t just about what you've done but how those experiences make you a great fit for the part-time role at Nourish Care.
