Food Service Team Member
Food Service Team Member

Food Service Team Member

Manchester Full-Time No home office possible
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At a Glance

  • Tasks: Prepare fresh food, provide top-notch customer service, and maintain store cleanliness.
  • Company: Join Nouria, a leading family-owned convenience store and fuel distributor in New England.
  • Benefits: Flexible hours, competitive pay, and a fun team environment.
  • Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
  • Qualifications: No experience needed, just a positive attitude and willingness to learn.
  • Other info: Great opportunity for career growth in a supportive and inclusive workplace.

Nouria Energy Corporation is a multi-generational family‑owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi‑branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company‑operated locations throughout New England and ranked within the top 10 largest car wash chains in the country.

We are looking for Food Service Team Members who are ready to work hard and have a positive attitude toward serving customers.

General Summary

Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift, within company policy. This includes ensuring that the shift contributes to increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way.

Principle Duties and Responsibilities

  • Preparing all fresh made‑to‑order food items
  • Maintaining all self‑service food offerings including coffee, fresh case items, dispensers, fountain machines, and condiment center
  • Loading product into fresh case as needed
  • Operating the cash register
  • Providing best‑in‑class customer service
  • Maintaining high levels of sanitation
  • Assisting in monitoring inventory levels for freshness and availability
  • Stocking: back‑stocking, filling condiments, supplies, and rotating product by receipt date

Customer Service

  • Provide the best customer experience to every customer
  • Greet every customer with a smile and sincere greeting
  • Suggest possible purchases to the customers and promote specials
  • Assume full responsibility for the execution of Nouria’s customer service program at the site level

Safety & Station Appearance

  • Responsible for minimizing safety risks to employees, customers and suppliers
  • Ensure all environmental and hazardous material regulations are strictly enforced
  • Maintain safety and security of the store and document any accidents or incidents that occur
  • Manage the maintenance of the customer environment inside and around the perimeter of the store
  • Operate assigned equipment safely and efficiently
  • Support implementation of the Nouria Safety and Health program
  • Promptly report workplace accidents, injuries, incidents, or illnesses
  • Complete the new employee safety orientation procedure
  • Use of gloves, hat/visor, and apron are required

Qualifications

  • General safety, sanitation and hygiene procedures
  • Product/production processes
  • Allergen & Food Safety awareness
  • Basic knowledge of the product, production processes and techniques for maximizing production
  • Ability to follow instructions and established procedures
  • Ability to work alone or as part of a team
  • Awareness of sanitation and hygiene procedures and practices
  • Concern for the safety of self and co‑workers and a responsible attitude

Physical Requirements

  • Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
  • Performs other related duties as requiredMust be able to lift up to 50 pounds at times
  • Must be able to traverse and access all areas of the store
  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Food Service Team Member employer: Nouria

Nouria Energy Corporation is an exceptional employer that prioritises employee growth and a supportive work culture in Manchester, England. As a family-owned business, we offer our Food Service Team Members the opportunity to thrive in a dynamic environment where innovation and customer service excellence are celebrated. With competitive benefits and a commitment to diversity and inclusion, Nouria provides a rewarding workplace for those seeking meaningful employment in the convenience store and fuel distribution industry.
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Contact Detail:

Nouria Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food Service Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Nouria Energy. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and teamwork experience, as these are key for the Food Service Team Member role.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look neat and professional. A good first impression goes a long way, especially in a customer-focused role like this one.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Food Service Team Member

Customer Service
Food Preparation
Sanitation and Hygiene Procedures
Cash Register Operation
Inventory Management
Safety Awareness
Teamwork
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Follow Instructions
Physical Stamina
Sales Promotion

Some tips for your application 🫡

Show Your Passion for Food Service: When you're writing your application, let us know why you love working in food service! Share any experiences you've had that highlight your enthusiasm for preparing food and providing top-notch customer service.

Highlight Your Team Spirit: We’re all about teamwork here at Nouria. Make sure to mention any past experiences where you’ve worked well with others, whether it was in a job or a group project. We want to see that you can contribute to our friendly atmosphere!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Nouria

✨Know Your Stuff

Before the interview, make sure you understand Nouria's business model and the role of a Food Service Team Member. Familiarise yourself with their food offerings and customer service expectations. This will show that you're genuinely interested and prepared.

✨Showcase Your Customer Service Skills

During the interview, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with Nouria's commitment to best-in-class service.

✨Emphasise Teamwork

Nouria values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve service efficiency. This will demonstrate that you're a team player who can contribute positively to the work environment.

✨Safety First!

Since safety is a key responsibility for this role, be prepared to discuss your understanding of safety protocols and hygiene practices. Mention any relevant training or experiences that showcase your commitment to maintaining a safe and clean environment for both customers and staff.

Food Service Team Member
Nouria
Location: Manchester
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