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- Tasks: Be the friendly face of our Centre, managing visitors and providing top-notch admin support.
- Company: Join a supportive team at Worksop Turbine Business & Innovation Centre.
- Benefits: Enjoy competitive pay, annual increases, and opportunities for skill development.
- Why this job: Make a real difference in a dynamic environment while gaining valuable experience.
- Qualifications: Customer service experience and strong organisational skills are essential.
- Other info: Flexible hours with potential for additional work during peak times.
The predicted salary is between 24413 - 25185 £ per year.
We are looking for a friendly, organised and flexible Centre Support Assistant to join our team at Worksop Turbine Business & Innovation Centre. This is a key frontline role, providing excellent customer service and supporting the smooth day-to-day operation of the Centre.
Responsibilities
- Act as the first point of contact on reception, managing visitors, calls, deliveries and enquiries
- Provide high-quality administrative support to the Centre team and service occupiers
- Support meeting room bookings, events and invoicing processes
- Assist with building safety, compliance checks and basic maintenance monitoring
- Liaise with contractors and support planned and reactive maintenance
- Help maintain the Centre’s website and social media content
- Act as a key holder and support opening, closing and emergency response when required
You will work closely with the Assistant Centre Manager and play a vital role in presenting a professional, welcoming image of the Centre.
Working Pattern & Flexibility
- Fixed working days: Monday and Tuesday every week
- In addition, you will be required to provide holiday and sickness cover for other team members
- This is mainly during the holiday season, with the opportunity to work additional hours for up to 12 weeks of the year
- Flexibility is essential to meet the needs of the service
About You
- Confident, friendly and professional with excellent customer service skills
- Well organised, with strong attention to detail
- Able to work independently and as part of a team
- Proactive, flexible and willing to learn
- Competent in IT, including Microsoft Office
Essential
- Experience in a customer-facing or reception role
- Administrative experience in a busy environment
Desirable
- Experience in facilities, building support or similar roles
- Knowledge of health & safety or property compliance
- Experience with events, room bookings or social media
Training will be provided for health & safety and building compliance duties.
Pay & Benefits
- Annual pay increases in line with the grading structure
- Varied role in a professional business environment
- Opportunity to develop skills across customer service, administration and facilities
Appointment to this post is subject to a Disclosure and Barring Service check. Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
Centre Support Assistant in Worksop employer: Nottinghamshire
Contact Detail:
Nottinghamshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Support Assistant in Worksop
✨Tip Number 1
Get to know the company! Research the Worksop Turbine Business & Innovation Centre and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent support, think of scenarios where you can demonstrate your friendly and professional attitude. Role-play with a friend or family member to get comfortable with common questions.
✨Tip Number 3
Be flexible and ready to adapt! The job requires covering for others and handling various tasks. Show that you’re proactive and willing to learn new things. Share examples from your past experiences where you’ve successfully adapted to changing situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and familiar with online processes, which is a great fit for the role. Don’t forget to highlight your relevant experience in customer service and administration!
We think you need these skills to ace Centre Support Assistant in Worksop
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and administration. We’re looking for someone organised and detail-oriented, so give us examples that showcase these skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Centre Support Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nottinghamshire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Support Assistant. Familiarise yourself with customer service principles, administrative tasks, and any specific requirements mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Be ready to discuss how you would manage different situations at the reception, as this will demonstrate your suitability for the position.
✨Demonstrate Your Organisational Skills
As a Centre Support Assistant, being organised is key. Think of instances where you've managed multiple tasks or projects simultaneously. During the interview, highlight your ability to prioritise and stay on top of administrative duties, as well as your attention to detail when it comes to bookings and compliance checks.
✨Be Ready to Discuss Flexibility
Flexibility is essential for this role, especially since you'll be covering for other team members during holidays. Prepare to talk about your availability and willingness to adapt to changing schedules. Showing that you're proactive and open to learning new skills will make you stand out as a candidate.
