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For Companies At a Glance
- Tasks: Support families by providing essential admin and communication for a dynamic social work team.
- Company: Join a compassionate organisation dedicated to making a difference in children's lives.
- Benefits: Competitive salary, flexible homeworking, and opportunities for professional development.
- Why this job: Make a real impact while working with a supportive team in a meaningful role.
- Qualifications: Strong admin skills and a passion for helping families; experience with databases is a plus.
- Other info: Disability-friendly employer committed to inclusivity and equal opportunities.
The predicted salary is between 26824 - 29540 £ per year.
Job Overview
Be part of the Stronger Families Countywide Service as a Social Work Support Officer. You will support a fast‑paced multi‑disciplinary team that includes social work management, youth workers and parent and family workers.
Key Responsibilities
- Provide essential administration support, including record‑keeping in the internal database system (Mosaic).
- Manage phone conversations with families in a compassionate and professional manner.
- Support children and young people who may be at the edge of care and help stabilise existing care plans.
- Identify opportunities for service improvement and develop the role based on the team’s support needs.
- Attend pre‑planned team meetings and professional development sessions; travel to meetings when required.
Qualifications & Skills
- Experienced administrator with strong skills in Microsoft Word, Excel, PowerPoint, SharePoint and Outlook.
- Highly organised, self‑motivated with excellent time‑management and deadline‑meeting abilities.
- Excellent listening, recording and typing skills; able to record information accurately onto Mosaic.
- Driving licence and access to a car advantageous for occasional travel.
- Adherence to a Disclosure and Barring Service check; commitment to safeguarding and promotion of the welfare of children, young people and vulnerable adults.
Employment Details
Permanent, full‑time (37 hours per week) Hybrid – predominantly home‑working with occasional travel.
Salary: £26,824 – £29,540 per annum.
Closing Date: 26 October 2025 23:55.
Contact
Jenny Williams, CSM – jennifer.williams@nottscc.gov.uk
Naomi Reid, TM – naomi.reid@nottscc.gov.uk
Karen Mistry, TM – karen.mistry@nottscc.gov.uk
Equalities and EEO Statement
Nottinghamshire County Council is a Disability Confident Leader Organisation and commits to the Equalities Act. Disabled applicants meeting the shortlisting requirements will be guaranteed an interview. Applications are encouraged from all individuals regardless of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
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Social Work Support Officer employer: Nottinghamshire
Contact Detail:
Nottinghamshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Work Support Officer
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Stronger Families Countywide Service. Understanding their mission and values will help you connect with them during your chat.
✨Tip Number 2
Practice your phone skills! Since you'll be the first point of contact for families, it’s crucial to sound compassionate and professional. Try role-playing with a friend to nail down your communication style.
✨Tip Number 3
Show off your admin skills! Be ready to discuss your experience with Microsoft Office and databases like Mosaic. Maybe even prepare a few examples of how you've improved processes in past roles.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress.
We think you need these skills to ace Social Work Support Officer
Some tips for your application 🫡
Show Your Passion: When you write your application, let your passion for making a difference shine through. We want to see how much you care about supporting families and children, so share any relevant experiences or motivations that drive you.
Tailor Your CV: Make sure your CV is tailored to the Social Work Support Officer role. Highlight your administration skills and experience with Microsoft Office, as well as any relevant work with families or in social services. We love seeing how your background fits our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong organisational skills, so show us you can communicate effectively right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Nottinghamshire
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Social Work Support Officer role. Familiarise yourself with the responsibilities and how they contribute to the Stronger Families Countywide Service. This will help you articulate how your skills align with their needs.
✨Showcase Your Compassionate Communication
Since this role involves interacting with families, practice demonstrating your compassionate communication skills. Think of examples where you've effectively managed sensitive conversations, as this will highlight your ability to connect with service users professionally.
✨Highlight Your Admin Skills
Be ready to discuss your administration experience, especially with Microsoft Office and databases like Mosaic. Prepare specific examples of how you've used these tools to improve efficiency or support a team, as this will show you're well-equipped for the tasks at hand.
✨Prepare Questions About Service Improvement
Think about questions you can ask regarding service improvement ideas. This shows your willingness to develop the role based on service needs and demonstrates your proactive approach. It also gives you insight into the team's dynamics and future goals.